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About Blue Shield of California

Manage your health care from anywhere with the Blue Shield of California app. View your ID card, search for doctors, track your claim information, understand your benefits and more. The Blue Shield of California app provides BSC and BSC Promise members enhanced 24/7 service and ease-of-access to the information that matters most.

As a member of Blue Shield of California, or Blue Shield Promise, with our app you can:

• View your personalized dashboard
• Search for doctors and facilities, by doctor specialty, by location, and/or by name
• Display and share your Blue Shield of California ID card
• Track the current status of your plan usage, including deductibles and copayments
• Review your claims, and track the progress of new claims from outset to finalization
• Submit out-of-network claims
• Pay your monthly premiums
• Review your health care team, including your doctors’ credentials, locations and contact information
• See your health insurance plan information, including important documents like your plan summary and Evidence of Coverage (EOC)
• Review family members on your plan and see their personal information
• View your benefits, including information on custom benefits, general exclusions and benefit maximums
• Learn about our benefit discount programs, like dental, vision and pharmacy
• Find urgent care
• Quickly access your member information without having to type in your username password. Fingerprint is now available for members using compatible devices.



This app is intended for use by Blue Shield of California or Blue Shield Promise members who are residents of California.

©Blue Shield of California is an independent member of the Blue Shield Association.

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Frequently Asked Questions(FAQ)

What can I do with the Blue Shield of California app?

With the app, you can view your ID card, search for doctors, track your claim information, understand your benefits, and more.

How can I search for doctors and facilities?

You can search for doctors and facilities by doctor specialty, location, and/or name using the app.

Can I display and share my Blue Shield of California ID card?

Yes, you can display and share your ID card through the app.

How can I track the current status of my plan usage?

The app allows you to track the current status of your plan usage, including deductibles and copayments.

Can I review my claims and track the progress of new claims?

Yes, you can review your claims and track the progress of new claims from start to finish through the app.

Can I submit out-of-network claims using the app?

Yes, you can submit out-of-network claims using the app.

Is it possible to pay my monthly premiums through the app?

Yes, you can pay your monthly premiums using the app.

How can I review my health care team?

The app allows you to review your health care team, including your doctors' credentials, locations, and contact information.

Can I view my health insurance plan information through the app?

Yes, you can view your health insurance plan information, including important documents like your plan summary and Evidence of Coverage (EOC).

Can I see the personal information of family members on my plan?

Yes, you can see the personal information of family members on your plan through the app.

What benefits can I view through the app?

You can view your benefits, including information on custom benefits, general exclusions, and benefit maximums.

Are there benefit discount programs available through the app?

Yes, you can learn about benefit discount programs such as dental, vision, and pharmacy through the app.

Is there a feature to find urgent care in the app?

Yes, you can find urgent care facilities using the app.
author
Yeet
Michael Tirella
author
Great user experience. Easy to use.
EA Panman
author
Nice, intuitive app
Mike Sheppard
author
I love the app easy-to-use!
George Flores
author
Very helpful when becomes in customer assistance, excellent covered in services
Priscilla Quiros
author
Quick access to info in insurance plan
Rick McBride