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About Plano Rides by Via

Plano Rides is a new convenient way to get around Plano — a transit service customized to the city's needs. With Plano Rides, you can access smart, sustainable, easy, and affordable on-demand transportation at your fingertips.
Simply open the app or call our support phone number to book a ride, and you’ll be matched with others traveling in the same direction as you.

How it works:
- Book a ride on your phone or by calling our support phone number.
- Get picked up curbside.
- Share your ride with others.
- Low cost transportation.
- Reduce carbon emissions through shared rides with your neighbors.

Key Features and User Benefits:

SHARED.
Ridesharing is smarter, faster, and efficient! Plano Rides connects riders heading the same direction for fast, efficient, and affordable shared rides.

AFFORDABLE.
Plano Rides provides affordable transportation while maintaining traditionally low public transit fares.

ACCESSIBLE.
A portion of our fleet is wheelchair accessible to meet the needs of our riders, and our service is curb to curb. To check if you're eligible for a wheelchair accessible vehicle, you can complete a quick form in our app and we will automatically match you only with vehicles that can accommodate your needs.

FLEXIBILITY.
Unlike traditional fixed-route transit bus schedules, Plano Rides offers more flexibility for planning your trip.

SUSTAINABLE.
Sharing rides reduces the number of vehicles on the roads, reducing congestion and CO2 emissions. With a couple of taps, you get to do your part to help make the City of Plano a little bit greener and cleaner every time you ride Plano Rides.

Questions? Reach out at [email protected].

Share your experience using the app by rating the service.