Pocket CRM - All CRMs, 1 Inbox

Pocket CRM brings all your business's CRMs into one inbox on your phone. Connect each CRM once, and your team gets the customer conversations that need them, from every CRM, in one app: one set of alerts, one place to reply, one way to hand chats to the right person.

Today Pocket CRM connects WhatsApp CRMs, and a business can connect as many as it runs, for example one per brand or department. Filter by CRM whenever you want to focus on one.

Never miss a customer • Instant alerts when a customer writes to a chat that's yours • Unassigned chats reach the whole team, so someone always picks them up • Quiet hours, sound and lock-screen preview settings for each CRM

Reply on the go • Read the full conversation, with photos, videos, voice notes and documents • Reply within WhatsApp's 24-hour window; the app shows how long is left • Every reply shows who on the team sent it

Work as a team • Each department sees its own chats; admins see everything • Hand a chat to the right person in two taps; they're alerted at once • Each chat keeps a record of who handed it to whom, and when

For businesses • Invite your team and link each person to their CRM user • Connection health checks for every CRM • Your CRM's API key stays on our server, encrypted, and never reaches the phone

Pocket CRM needs a connected WhatsApp CRM and an invitation from your business's admin.