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About Nexfipay

NexfiPay makes international money transfers simple, secure and convenient for customers in the United Kingdom.

Send money to family and friends across supported countries with an easy-to-use experience. Check exchange rates before you send, choose how your recipient receives the money, make your payment and track your transfer from start to finish.

SEND MONEY INTERNATIONALLY

Choose your destination, enter the amount you want to send and add your recipient. NexfiPay supports international money transfers to a growing range of destinations.

FLEXIBLE PAYOUT OPTIONS

Your recipient can receive money using supported payout methods, including:

• Bank transfer
• Mobile wallet
• Cash pickup

Available payout methods depend on the destination country and currency.

MULTIPLE PAYMENT METHODS

Fund eligible transfers using supported payment options such as:

• Debit card
• Credit card
• Online bank transfer
• Manual bank transfer

CLEAR EXCHANGE RATES AND FEES

Review the exchange rate, transfer amount, recipient amount and applicable fees before confirming your transaction.

TRACK YOUR TRANSFER

View the latest status of your transaction in the app and receive notifications as your transfer progresses. Stay informed when your payment is being processed, completed or requires further action.

RATE ALERTS

Set a preferred exchange rate for supported currency pairs and receive a notification when your selected rate becomes available.

SAVE AND MANAGE RECIPIENTS

Save recipient information for future transfers. When you want to send money again, select an existing recipient instead of entering the same details every time.

SECURE ACCOUNT ACCESS

NexfiPay provides security features designed to protect access to your account and personal information. Supported devices may allow biometric authentication such as fingerprint or Face ID.

Additional security controls, including two-factor authentication and account verification, may also be used.

IDENTITY VERIFICATION

As part of regulatory requirements, NexfiPay may ask you to verify your identity, address or source of funds. Depending on your account and transaction, you may be asked to provide documents such as a passport, driving licence, proof of address or source-of-funds information.

SECURITY AND DATA PROTECTION

NexfiPay uses encrypted connections and security controls designed to protect personal information and transaction data. Identity checks and transaction monitoring may also be used to help keep the service secure.

HOW IT WORKS

1. Create your NexfiPay account.
2. Complete your profile and required verification.
3. Choose the destination country and currency.
4. Enter the amount you want to send.
5. Add or select your recipient.
6. Choose an available payout method.
7. Select your payment method.
8. Review the exchange rate, fees and transfer details.
9. Confirm your payment.
10. Track your transfer in the app.

CUSTOMER SUPPORT

If you need assistance with your account or a transfer, NexfiPay provides customer support for eligible queries. You can also request help with a transaction or cancellation before a transfer has been completed.

REGULATORY INFORMATION

Nexfipay Limited is registered in England and Wales under company number 08344193.

Nexfipay Limited is registered with the Financial Conduct Authority as a Small Payment Institution under the Payment Services Regulations 2017 and is permitted to provide money remittance services. FCA Reference: 775299.

Nexfipay Limited is also supervised by HMRC for anti-money laundering compliance. MSB Registration: XZML00000167024.

Service availability, supported countries, currencies, payment methods, payout methods, fees, exchange rates and transfer times may vary depending on destination and verification requirements.

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