Монитор: управление заявками

About Монитор: управление заявками

"Monitor" is an application for tracking requests, clients, and on-site work.
Suitable for independent contractors, service companies, installation teams, and other organizations that need convenient control over requests, employees, deadlines, and sites.

APPLICATION FEATURES

• Request Creation and Management
Storage the job description, address, deadline, contractor, status, comments, photos, and other necessary information in a single card.

• Clients and Sites
Manage your client database, save contacts and site addresses. You won't have to re-enter information each time you create a request.

• Calendar and Scheduling
View requests by date, schedule on-site visits, and monitor current workload.

• Work Statuses and Types
Set up request completion stages and create custom work types that suit your business.

• Work Solo or with a Team
In solo mode, you can manage personal requests. In team mode, you can add employees, assign contractors, create departments, and manage access rights.

• Notifications
Receive notifications about important events. Quiet hours allow you to disable disturbing notifications at a selected time.

• Filters, search, and tags
Quickly find the tickets, clients, and objects you need. Use tags to highlight important features.

• Statistics and financial data
Monitor key performance indicators and use customizable financial rules.

• Receiving requests from messaging apps
If necessary, configure the creation of tickets from customer requests received via supported messaging apps.

• Operation with unstable internet connection
Supported changes are saved on the device and synced once the connection is restored.

EASY SETUP

Built-in explanations help you understand the app's sections and functions. Useful features can be enabled gradually—when you really need them.

WHO IS MONITOR SUITABLE FOR?

• Do-it-yourself technicians;
• Service and repair companies;
• installation and field teams;
• dispatchers and managers;
• organizations that need clear records of requests, clients, and completed work.

"Monitor" consolidates work information in one place and helps you avoid losing requests, deadlines, and important client information.