Cipher CRM

About Cipher CRM

Cipher CRM puts your entire customer relationship workflow in your
pocket. Built for sales agents and support teams, it combines your
customer database, contracts, and payment history with real
communication tools — so you can work every customer, from first
call to final payment, without leaving the app.

YOUR CUSTOMERS, ORGANIZED
• Complete customer profiles: contact details, contracts, payment
history, and a full activity timeline in one place.
• Smart lists and filters surface exactly which customers need
attention right now.
• Leads and pipeline tracking from first inquiry to closed deal.
• Global search across customers, contracts, and conversations.

CALL FROM YOUR BUSINESS NUMBER
• Make and receive business calls right inside the app using your
company phone number.
• Full-screen incoming-call notifications with Answer and Decline
buttons — even when the app is in the background.
• Caller identification from your CRM: see the customer's name
before you pick up.
• Call history with direction, duration, and call recordings.
• Built-in dialer with international number support.

TEXT AND EMAIL IN ONE INBOX
• Two-way SMS messaging with per-customer conversation history.
• Unified inbox for SMS and email conversations.
• Instant notifications for new messages, with per-category
controls (calls, SMS, email, reminders).

RUN YOUR DAY FROM THE DASHBOARD
• Live view of active contracts, payments collected, customers,
and today's communications.
• Record payments on the go.
• Reminders and scheduled follow-ups so nothing slips.
• Automated workflows and campaigns keep nurture running while
you sell.

BUILT FOR TEAMS
• Secure sign-in with multi-company (tenant) support.
• Works with the Cipher CRM web platform — calls, messages, and
customer data stay in sync across desktop and mobile.
• Light and dark themes.