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About Social Agent | AI Chatbot

Manage Your Business's WhatsApp and Instagram Channels 24/7 with AI!

Social Agent is a next-generation AI Customer Service Representative platform that fully automates customer communication across your business's social media and messaging channels. Thanks to your friendly, professional, and human-like AI assistant, you won't miss a single customer message and will maximize customer satisfaction.

Developed specifically for beauty salons, clinics, and all local or digital businesses offering customer service, Social Agent intelligently manages all appointment and Q&A processes.

Key Features:
Human-Like Communication (Natural Conversational AI): Your AI representative responds to messages received via WhatsApp and Instagram in a non-robotic, friendly, solution-oriented, and rule-abiding tone. Advanced FAQ Knowledge Base: Easily upload frequently asked questions (prices, service details, opening hours, location, etc.) to the system. Your representative will always provide customers with only the up-to-date information you approve.
Intelligent AI Budget Management: Avoid unexpectedly high bills! Secure your system by setting user-based monthly AI spending budgets (e.g., a maximum of $10 per month).
Device Limit and Connection Control: Connect your WhatsApp and Instagram devices to the system with a single click using a QR code and instantly control device limits via the admin panel.
Telegram Notification Integration: Monitor all critical activities such as support requests, new memberships, or potential technical exceptions in real time via Telegram. Email & Appointment Alerts: Receive automatic notification emails when a customer creates an appointment or transaction request.
Who is it ideal for? Beauty and Aesthetic Centers, Hair Salons, Nail Studios
All Health/Care Services from Dental Clinics to Psychological Counseling Centers
All Businesses That Want to Reduce Customer Support Burden and Make Sales/Reservations 24/7
Legal & Support Links (URLS & Links)
The legal pages required for application approval and user information are located under the main domain socialagent.ketware.com:

Privacy Policy: https://socialagent.ketware.com/privacy-policy
Terms of Service: https://socialagent.ketware.com/terms-of-service
Support URL: https://socialagent.ketware.com
Marketing URL: https://socialagent.ketware.com

What’s new

Version 1.0.2 · Updated August 11, 2026

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