Jcloud

JCloud connects internet providers with their customers and their teams. You log in with your phone number and a code sent via WhatsApp—no passwords required.

FOR CUSTOMERS
• Check your service status, plan, and next payment due.

• Review your invoices and report payments with a photo of the receipt.

• Report issues and track the status of your tickets.

• Chat with your provider directly from the app.

FOR AGENTS AND ADMINISTRATORS
• Manage your business's WhatsApp chats from your mobile device.

• Receive a notification every time a customer messages.

• Assign, transfer, tag, and close conversations.

• View customer accounts: status, payments, and tickets, and create or close tickets.

• Check customer ONUs: signal strength, status, and Wi-Fi.

• Verify reported payments and track business operations.

FOR TECHNICIANS
• Review assigned tickets and installations.

• Track progress, photos, and location of each visit.

• Chat with the office.

jCloud works with businesses using the Your Virtual Assistant platform. Your business grants you access by registering your phone number.