Refund Detective: Mystery Game

Every return has a story. Does the evidence agree?

Refund Detective is a detective puzzle game set at a 1999 electronics returns desk. A customer wants their money back. Their story sounds convincing. But a receipt, a serial number or the contents of a sealed box could change everything.

Follow the evidence
Open packaging, check receipts, compare serial numbers and read test results. Connect clues, uncover contradictions and use store policy to work out what really happened. Each case is a deduction puzzle with a decision waiting at the end.

Make the final call
Refund, exchange, repair or reject. Bring down the stamp and see how your ruling affects the customer, the store's standing and the register balance. Win cases by supporting the right decision with evidence.

Look beyond the scam
Catch attempted fraud, uncover genuine faults and spot safety recalls. Some returns are funny. Others put policy and compassion in tension. Listen to each customer's story and decide what the facts support.

Take time to think
Every inspection spends customer patience. There is no real-time countdown. Read your evidence, consider the policy and choose which checks will answer your questions.

Work the next shift
Investigate 100 standard cases across 10 chapters, with recurring customers and new problems at the counter. Enjoy illustrated retro electronics, tactile stamps and local saves that let you pick up where you left off. Revisit completed cases in practice and review your past decisions.

Choose how to play
Start with 3 free cases, without ads. Then choose to watch one ad to permanently unlock each next pair of standard cases. The final, unpaired case uses one ad. Replay unlocked cases without another ad. Free access requires an internet connection.

One purchase unlocks the Complete Edition: all 100 standard cases plus 10 After Hours cases across two additional stories, with no ads and offline play. Internet is required to purchase or restore. No subscription.

The next customer is waiting. What will you decide?