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About Hang Seng Personal Banking

Bringing great features to meet your personal banking needs, our new Hang Seng Personal Banking mobile app makes your banking experience more enjoyable. Try it now.

• Enjoy an enhanced user experience with our new and refreshing user interface
• Access to featured functions with quick links instantly
• Keep abreast with our latest offers
• Preview repayment details and apply for a personal installment loan / revolving loan
• Get instant property valuation, bookmark it and send a mortgage application quickly
• Buy travel insurance at your finger tips
• Explore your protection and retirement needs with insurance calculators
• Look up the credit cards’ spending privileges of the month and other product offers
• Apply for a credit card and credit card cash / spending installment loan
• Submit a new account opening request
• Submit documents online
• View the latest market information on securities, FX / precious metal and funds
• Get a ticket for branch counter services

Even more for our Hang Seng Personal e-Banking customers…

• Customise your favourite quick links on homepage
• Preview account balance at a glance
• View your Integrated Account balance with a donut chart
• Log on, confirm transactions and generate Security Code using Mobile Security Key and Biometric Authentication
• Register FPS to receive money via your mobile, email or FPS ID
• Make small-value interbank transfer and QR code payment via Hang Seng Easy Pay
• Make local interbank transfer in HKD / CNY instantly via FPS
• Make small-value transfer with Virtual Assistant HARO
• Place Hong Kong dollar or foreign currency time deposits
• Buy / sell foreign currencies
• Activate overseas ATM withdrawal limit
• Make bill payment
• Trade and get real-time quotes for Hong Kong stocks and Stock Connect stocks
• Trade investment funds and check your fund holdings
• Enhanced user experience on Personal Instalment Loan application
• Find your most suitable loan solution by answering few questions in “Find Your Solution”
• Apply for mortgage, credit card and card loan
• Submit documents online
• Setup and view your latest e-Statement / e-Advice
• Receive push notifications from us regarding your account activities
• Initiate a Mobile Cash Withdrawal instruction and get cash at Hang Seng ATM / Multi-Function ATM with your mobile
• Use Saving Planner to keep track of your finances effortlessly
• Use Cross Border View and Transfer to check your Hong Kong and Mainland account balances and remit funds between them easily and conveniently
• Experience simple fund trading with SimplyFund

More features will be coming. Stay tuned!

FPS (Faster Payment System) is a real-time payment platform which provided by Hong Kong interbank platform which provided by Hong Kong interbank Clearing Limited.

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Frequently Asked Questions(FAQ)

What is the Hang Seng Personal Banking mobile app?

The Hang Seng Personal Banking mobile app is an app that brings great features to meet your personal banking needs, making your banking experience more enjoyable.

What are some of the features of the Hang Seng Personal Banking app?

Some of the features of the Hang Seng Personal Banking app include: enjoying an enhanced user experience with a new and refreshing user interface, accessing featured functions with quick links instantly, keeping abreast with the latest offers, previewing repayment details and applying for personal installment loans or revolving loans, getting instant property valuation and sending mortgage applications quickly, buying travel insurance, exploring protection and retirement needs with insurance calculators, looking up the credit cards' spending privileges of the month and other product offers, applying for a credit card and credit card cash/spending installment loan, submitting a new account opening request, submitting documents online, viewing the latest market information on securities, FX/precious metal, and funds, and getting a ticket for branch counter services.

What additional features does Hang Seng Personal e-Banking offer?

Hang Seng Personal e-Banking offers additional features such as customizing favorite quick links on the homepage, previewing account balances at a glance, viewing Integrated Account balance with a donut chart, logging on, confirming transactions, and generating Security Code using Mobile Security Key and Biometric Authentication, registering FPS (Faster Payment System) to receive money via mobile, email, or FPS ID, making small-value interbank transfers and QR code payments via Hang Seng Easy Pay, making local interbank transfers in HKD/CNY instantly via FPS, making small-value transfers with Virtual Assistant HARO, placing Hong Kong dollar or foreign currency time deposits, buying/selling foreign currencies, activating overseas ATM withdrawal limit, making bill payments, trading and getting real-time quotes for Hong Kong stocks and Stock Connect stocks, trading investment funds and checking fund holdings, enhancing user experience on Personal Instalment Loan application, finding most suitable loan solutions by answering a few questions in "Find Your Solution", applying for a mortgage, credit card, and card loan, setting up and viewing latest e-Statement/e-Advice, receiving push notifications from us regarding account activities, initiating a Mobile Cash Withdrawal instruction and getting cash at Hang Seng ATM/Multi-Function ATM with a mobile, using Saving Planner to keep track of finances effortlessly, using Cross Border View and Transfer to check Hong Kong and Mainland account balances and remit funds between them easily and conveniently, and experiencing simple fund trading with SimplyFund.

What is FPS (Faster Payment System)?

FPS (Faster Payment System) is a real-time payment platform provided by Hong Kong Interbank Clearing Limited.