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About CIBC Mobile Banking®

CIBC MOBILE IS ON TOP

The CIBC Mobile Banking® app earned Forrester’s 2019 top overall score for functionality and user experience. Our priority is to keep bringing you simple, secure banking that fits your life.

Compatibility:
Requires Android 6.0 or above

HOW SIMPLE?

SIGN IN, YOUR WAY Securely access your accounts with your fingerprint, face or password.

OPEN A NEW ACCOUNT IN MINUTES

Apply for bank accounts or credit cards and view your application status in real time.

TAKE YOUR BANK WITH YOU

Get a snapshot of all your accounts in the same place, anytime.

PAY WITH YOUR PHONE

Use Google Pay or Samsung Pay. Set up instant, post-dated or recurring payments

DEPOSIT CHEQUES IN A FLASH

All you need is to take a picture with your phone.

SEND AND RECEIVE MONEY INSTANTLY

With Interac e-Transfer.

FIND US ANYWHERE

Quickly search for branches (and banking hours), bank machines and mortgage advisors near you.

KNOW YOUR CREDIT

Receive your free Equifax credit score directly in the app, without affecting your score.

TRAVEL WORRY-FREE

Our Travel Tools feature a currency converter, helpful tips and emergency numbers for while you’re away.

Want to find more about us?

SECURITY

Learn how we keep your money and personal information secure:

https://www.cibc.com/en/privacy-security/digital-banking-guarantee.html

LEGAL

Learn about our privacy policy:

https://www.cibc.com/ca/mobile/legal/privacy-policy.html

CONTACT

Here’s how to reach us:

Mobile Banking Support : https://www.cibc.com/en/personal-banking/ways-to-bank/how-to.html

Website: http://www.cibc.com

LANGUAGES • English • French

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Frequently Asked Questions(FAQ)

What is the top functionality and user experience score earned by the CIBC Mobile Banking® app?

The CIBC Mobile Banking® app earned Forrester’s 2019 top overall score for functionality and user experience.

What are the compatibility requirements for the CIBC Mobile Banking® app?

The CIBC Mobile Banking® app requires Android 6.0 or above.

How can I securely access my accounts using the CIBC Mobile Banking® app?

You can securely access your accounts with your fingerprint, face, or password.

How long does it take to open a new account using the CIBC Mobile Banking® app?

You can open a new account in minutes using the CIBC Mobile Banking® app.

Can I use Google Pay or Samsung Pay with the CIBC Mobile Banking® app?

Yes, you can use Google Pay or Samsung Pay with the CIBC Mobile Banking® app.

How can I deposit cheques using the CIBC Mobile Banking® app?

All you need to do is take a picture of the cheque with your phone using the CIBC Mobile Banking® app.

What are the features of the CIBC Mobile Banking® app for travel?

The CIBC Mobile Banking® app offers Travel Tools that include a currency converter, helpful tips, and emergency numbers for while you're away.

Can I send and receive money instantly using the CIBC Mobile Banking® app?

Yes, you can send and receive money instantly using the CIBC Mobile Banking® app with Interac e-Transfer.

How can I find branches, bank machines, and mortgage advisors near me using the CIBC Mobile Banking® app?

You can quickly search for branches, bank machines, and mortgage advisors near you using the CIBC Mobile Banking® app.

How can I know my credit score using the CIBC Mobile Banking® app?

You can receive your free Equifax credit score directly in the CIBC Mobile Banking® app without affecting your score.

Where can I find more information about the security of the CIBC Mobile Banking® app?

You can learn more about the security of the CIBC Mobile Banking® app by visiting https://www.cibc.com/en/privacy-security/digital-banking-guarantee.html.

Where can I find the privacy policy of the CIBC Mobile Banking® app?

You can find the privacy policy of the CIBC Mobile Banking® app at https://www.cibc.com/ca/mobile/legal/privacy-policy.html.

How can I contact CIBC Mobile Banking® support?

You can contact CIBC Mobile Banking® support through the Mobile Banking Support page at https://www.cibc.com/en/personal-banking/ways-to-bank/how-to.html.