FBNMobile App

About FBNMobile App

The FBN Mobile app is finally here!

FBN Mobile is the official mobile banking application from FBNBank Senegal. It provides convenient access by putting your bank in your pocket. You do not have to be a customer of FBN Bank to have access to the app as long as you have an internet ready device and a mobile number, you are good to go.

A unique feature of the app is that it gives you access to both your Wallet and account number. It also gives the option of language for transaction as you can switch between English and French.
Creating a wallet is very seamless and a DIY enrolment process that provides you a 24/7 access to financial services.

The App allows you perform transactions and manage your bank account(s) and Wallet from your mobile device. It is secure and very simple to use.

The FBNBank Mobile App allows you:

• Create a wallet all by yourself without visiting the bank
• Take a selfie and upload an identity card
• Existing customers can request for account linkage
• View the balances on your bank account(s) and wallet.
• Manage your account and preview your transaction history.
• Initiate transfers to own account(s), FBNBank accounts and wallet, also to other bank accounts.
• Verify your transaction securely by using a self-selected PIN

Your phone number is your Wallet ID and you don’t even need to be an account holder of FBNBank to register for FBN Mobile.

To get started:
• Visit your App store, search for FBN Bank mobile, click the install button.
• Launch the App, select language of choice and click on open wallet.
• Accept the terms and condition then input your title, gender, phone number, email, first name, last name and date of birth.
• To validate your identity, you will be prompted to provide your nationality, means of ID and ID card number.
• You will be required to take a selfie. Enter new password and confirm, select a 4 digit PIN and confirm, provide 2 security questions and answers and then a 5 digit to token is sent to verify your mobile number.
• Enter this code in the app and your mobile phone will be successfully verified as your wallet id. Voila! Your Wallet is created and you can fund and start transacting
• You can now login with your mobile number ( wallet ID) and enable your finger print as a login authenticator.

Get onboard the FBN Mobile and experience convenience at your fingertips.