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About Life Line

LifeLine App - Emergency Response at Your Fingertips
In a crisis every second counts. LifeLine is designed to empower South African users by providing quick and reliable access to emergency services when the need arises.
If you travel, are retired or have family members who’s whereabouts you need to keep an eye on; then our app ensures that you and your loved ones are just a click away from help.

Available Panic Buttons in LifeLine:
- Medical Emergency
- Tactical & Armed Response
- Roadside Assistance
- Nearest CPF
- Report Incidents (static location, not live location)
- Law Enforcement, which consists of:
o Nearest SAPS
o Nearest Fire Department
o Nearest Traffic Department

Key Features:
• Simplistic, User-Friendly Interface
LifeLine features a straightforward and easy-to-use interface, making it quick and simple to request emergency assistance even in high-stress situations. No overly-complicated setup, just a fast way to get help when it matters most.
• Instant Emergency Alerts
Registered users can alert our control room staff at the press of a button. The admin team sees the user's real-time location and assign the nearest responders relevant to your type of emergency. This shaves dispatch times from several minutes down to a few seconds.
• Track and Share Locations in Small Groups
Create groups to monitor whereabouts of family members (such as your children or dependents) or friends. As the group organizer, you can add or remove other users from the group. All users in the same group can mutually see each others locations.
• Ongoing Referral Program
Users can earn a 5% instant commission for every payment/renewal made by those they refer. Referral payments are made directly into the referring user’s bank account immediately when the referred user makes a payment(s). The referred users pay no extra cost at all. It’s an exceptional way to passively earn while helping others stay protected.
• Vital Information Availability To First Responders
In an emergency time is critical. LifeLine allows users to store and share critical personal information such as contact details, medical aid info, allergies, medications and emergency contacts. This allows first responders immediate access to essential information they need to provide the best care.
• Location-Based Response
LifeLine helps pinpoint the closest responders based on the user’s location and type of emergency, providing access to faster, more efficient emergency responses - streamlined to save precious minutes and reduce risk of complications.
• Privatized Responders
There is no singular service provider, rather the LifeLine control room dispatches authorized service providers who are most likely to reach you first.

Who Can Benefit from LifeLine?
• The Elderly: Peace of mind for seniors who may be at risk of accidents or medical issues.
• Parents and Families: Keep your children safe by tracking their whereabouts and being prepared for emergencies with one easy-to-use tool.
• Frequent Travelers: Travelers of urban areas or remote parts of South Africa are always at risk, you’ll have access to a vast network of responders. Saw an accident? You can safely report the incident before passing along.
• Health Insurance Brokers: Provide an added value to your clients by offering them a reliable and efficient emergency response tool - while earning commission through our referral system of course.
Time Saves Lives
LifeLine reduces the time it takes for emergency responders to reach you. By acting as an instant communication tool, the app puts critical information into the hands of the right people faster, potentially saving lives and improving the quality of emergency care.
Sign Up Today
Don’t wait for an emergency to happen. Have yourself and your loved ones readily protected with LifeLine.
LifeLine - the essential tool South Africa desperately needs.

What’s new

Version 1.3.2 · Updated June 26, 2025

Bug fixes

User reviews

Lize Kubannek
Lize Kubannek
Friendly and fast service. I was on holiday in Mpumalanga and accidentally dropped my phone. The crash alert was activated and emergency services dispatched. Luckily the control room was able to have them stand down :-)
Monica Anne Engelbrecht
Monica Anne Engelbrecht
Amazing app. Peace of mind in a crisis

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