DMO Desk

DMO Desk brings your team's conversations and your office's email together in one place. It is made for teams of every size, from a small office to a large firm with many departments: accounting firms, clinics, agencies, shops and more.

One simple app with no clutter. Stay in one place on your phone and deal with everything, so you and your staff stay focused.

MANY MAILBOXES, ONE INBOX
Connect the addresses your office already uses, like info@, billing@ and hello@. Every new conversation becomes a ticket, and all your mailboxes come into one inbox. One person can look after 10 mailboxes, and 15 people can share one.
• Needs reply, Waiting and Done, so everyone knows what is left
• Give a ticket to the right person and set its priority
• Turn any chat message into a ticket in two taps
• Talk it over with your team inside the ticket. That discussion stays inside the team: customers only ever get the replies you choose to send.
• Snooze a ticket until later, or set yourself a reminder
• Saved replies and your own email signature
• Changed your mind? Undo a reply for 30 seconds after you send it

TEAM CHAT
• Channels for each topic, direct messages, groups and threads
• Channel groups: name a group like "Finance", tick the channels, done. Only you see your groups
• @mentions, reactions with any emoji, polls and GIFs
• Share photos, files and voice notes
• Pin decisions, save messages for later, and mark a message as urgent when it can't wait

CALLS, VIDEO AND PRESENTING
• Voice and video calls from any direct message, group or channel, with a gallery or Speaker view

No laptop, no USB stick: present from your phone. Plug your phone into the boardroom TV with an HDMI or USB-C adapter, or use AirPlay on iPhone. The TV shows your slides; your phone keeps your notes and controls.
• PowerPoint, PDF, Word or Excel, straight from the chat
• Your team joins from anywhere, with a meeting chat and raised hands
• Guests join with a link or a code in their browser: no app, no account

CONNECT YOUR OTHER APPS
• Your website, accounting software or Zapier can post into a channel
• Hear about new messages and tickets in your other tools
• API keys for your own scripts and programs

RECESS: A SHORT BREAK
• Quick games with a colleague right in the chat: Noughts & Crosses, Four in a Row, Dots & Boxes, Checkers and Rock Paper Scissors
• An office scoreboard for the month and all time
• Breathe: a few slow breaths with a gentle count, for 2, 5 or 10 minutes
• Your office's Owner can switch games or Breathe off

DMO SI AND VOICE
• DMO SI suggests replies the way you write, and can share out new tickets nobody has taken. Each person chooses whether it works for them.
• Voice: just talk and DMO Desk types it, in a chat or an email reply. Teach it names and words with Fix a word.

ON YOUR PHONE
• Notifications for new messages, mentions and tickets given to you
• Reply to a message right from the notification
• Share photos and files from other apps straight into a conversation
• The people you talk to most, one tap away on Home
• Search across messages and tickets
• Light, dark and glass themes

DMO Desk is for teams. Your office's Owner sets it up and invites everyone.

Sign in with your DMO Account.

Questions or ideas? Write to [email protected].