Restaurant Rating & Feedback

Restaurant Rating & Feedback helps you collect customer opinions, measure satisfaction, and discover opportunities to improve the experience you provide.

Give your customers a fast and simple way to rate their experience using a tablet kiosk or a QR code from their own phone.

⭐ Customer feedback in seconds

Let customers quickly rate their experience using a simple 4-level satisfaction scale:

• Poor
• Fair
• Good
• Excellent

Create your own survey questions to evaluate different aspects of your business, such as food, service, staff, atmosphere, or the overall customer experience.

Customers can also leave comments to provide additional feedback.

📱 QR code feedback

Place your QR code on tables, counters, reception areas, or other customer touchpoints so customers can submit their feedback directly from their phone.

No app installation is required.

🖥️ Customer feedback kiosk

Turn an Android tablet into a customer satisfaction kiosk.

Collect ratings and feedback quickly from customers while they are still at your location. This makes it ideal for restaurants and other businesses that want to understand the customer experience in real time.

The kiosk can temporarily work offline and automatically synchronize responses when the connection becomes available again.

📊 Dashboard and analytics

Manage and analyze your customer feedback from a centralized administration dashboard.

Track useful insights such as:

• Total responses
• Positive satisfaction percentage
• Satisfaction trends
• Ratings by question
• Satisfaction levels
• Recent customer comments
• Responses by hour
• Low-rating alerts

Use these insights to identify issues, understand what your customers value, and find opportunities to improve your service.

🏢 Manage multiple locations

Manage multiple branches from a single account.

Each location can have its own survey questions, settings, and QR code, making it easier to manage businesses with multiple locations.

🎨 Customize your surveys

Adapt the feedback experience to your business with your own logo, brand color, and custom questions.

Create surveys that match the way your business interacts with customers.

🌎 Built for restaurants and more

Although designed especially for restaurants, Restaurant Rating & Feedback can also be used by many other customer-facing businesses:

Restaurants • Hotels • Clinics • Gyms • Beauty Salons • Events • Retail Stores • Car Dealerships • Service Offices

Collect customer ratings, understand satisfaction, and turn feedback into useful insights for your business.

Listen to your customers. Improve their experience.