CloudShope

Run every customer conversation chats, calls and leads from one app.

CloudShope gives your team one shared business number, one dialer, and one place to track every lead.

SHARED TEAM INBOX
• Your whole team replies from a single business number
• Assign and transfer chats between agents and departments
• Templates, quick replies, media, voice notes and locations
• Built on the WhatsApp Business Platform

CLOUD TELEPHONY
• Call from your business caller ID (DID), not your personal number
• One-tap dial from the keypad, your contacts, or any lead
• Full call history with recordings

BUILT-IN CRM
• Leads captured automatically from your conversations
• Update status, owner and priority in a tap
• Notes, follow-ups and a full activity timeline

REPORTS
• Agent performance and response times
• Call, IVR and campaign reports

• Filter by date, agent, channel or status
Role-based access for agents, team leads and admins. Recent chats stay readable offline. Light and dark themes.

An active CloudShope account is required. Accounts are provisioned by your organisation's administrator.

CloudShope Connect is an independent product of CloudShope Technologies Private Limited. WhatsApp is a trademark of Meta Platforms, Inc. This app is not affiliated with, endorsed by, or sponsored by WhatsApp LLC or Meta Platforms, Inc.