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About Budbee - Evening deliveries to your door

EVENING DELIVERIES TO YOUR DOOR
Budbee offers your smooth and hassle-free home deliveries when shopping online. We always deliver your goodies to your door at a convenient day and time that suits you!
Evening deliveries, weekdays 17:00-22:00.

OVERVIEW OF ALL YOUR ORDERS
The app allows you to keep track of all your ongoing and previous Budbee orders.

UPDATE DETAILS
Specify the type of residence you live in as well as adding information about what floor you live on and the entry code/intercom of your shared front door to make your delivery as smooth as possible.

DELIVERY PREFERENCES
Sleeping children or just not home at the time of the delivery? No worries! Choose if you would like us to knock, ring the doorbell or simply leave the parcel outside your door.

KEEPING YOU IN THE LOOP
We will always keep you updated with the latest information about your delivery through notifications via the app. After lunch, on the delivery day, you will also receive a 1-hour time window for your delivery. From 16.00, on the delivery day, you will be able to see your driver and track your delivery in real-time through the tracking link.

EASY RETURNS
Need to make a return? No problem! With the app, you can easily book a pick up for the return. All you need to do is fill out the return form from the e-tailer and pack the products in the original packaging. No need to print a pack-slip, we’ll take care of that! Prior to the day of the return, choose if you would like to hand
over the return to the driver personally or if you just leave the parcel outside your door for us to pick up.

CUSTOMER SERVICE
If you have any questions our customer service team is always here to support you via the chat in the app (9-22).

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Frequently Asked Questions(FAQ)

What does Budbee offer?

Budbee offers smooth and hassle-free home deliveries when shopping online, delivering your goodies to your door at a convenient day and time that suits you.

When are the evening deliveries available?

Evening deliveries are available on weekdays from 17:00 to 22:00.

Can I track my Budbee orders?

Yes, the app allows you to keep track of all your ongoing and previous Budbee orders.

How can I update my delivery details?

You can update your delivery details by specifying the type of residence you live in, adding information about your floor number and the entry code/intercom of your shared front door in the app.

What are the delivery preferences?

You can choose if you would like Budbee to knock, ring the doorbell, or leave the parcel outside your door if you are not home or have sleeping children during the delivery.

How will I be informed about my delivery?

Budbee will keep you updated with the latest information about your delivery through notifications via the app. On the delivery day, you will receive a 1-hour time window for your delivery. You can also track your delivery in real-time through the tracking link from 16:00 on the delivery day.

Can I easily make returns?

Yes, with the app, you can easily book a pick-up for the return. Fill out the return form from the e-tailer and pack the products in the original packaging. You don't need to print a pack-slip, Budbee will take care of that. You can choose to hand over the return to the driver personally or leave the parcel outside your door for them to pick up.

How can I contact customer service?

You can contact Budbee's customer service team via the chat in the app from 9:00 to 22:00.

Really great way of keeping track of your deliveries - well worth downloading the app - fresh, clean & fast.

Christopher Jonsson

Excellent service and app. Much better than Bring.

Jason Scott

Great app! But please make it possible to register multiple phone numbers so that one can get all delivery notifications to a household in the same app, irrespective of who in the household made the order.

Radenko Ristic