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About fepblue

With the fepblue app, you can:

Access your benefits
• View and share your member ID card
• Know how close you are to meeting your annual deductible or out-of-pocket maximum*
• See important visit limit information for benefits and services, such as acupuncture visits*
• Access to medical and pharmacy claims including Explanation of Benefits (EOB)
• Step-up authentication for enhanced security

Get care
• Call the Nurse Line
• Find urgent care centers
• Search for Preferred providers

Be notified
• If you give us permission, we’ll send important reminders straight to your mobile device

Stay connected to FEP
• You can easily access our website and social media channels through the app

*It can take up to ten days after we receive a claim to reflect these changes on your account.

Enable Touch ID to make logging in easier.
Once you log in to the app for the first time, you can set up fingerprint access on eligible Android devices. Then, the next time you log in to the app, you’ll only need your fingerprint to sign in.

We keep your information secure.
We use the latest security technology and industry best practices to secure your information. Your account is yours—it can only be accessed through your MyBlue® login information. We recommend keeping your app up to date to ensure that it has the latest security features. You should keep your phone operating system up to date as well.

You can find providers and urgent care centers without logging in. However, you’ll need to login with your MyBlue® username and password to access benefit information. Don’t have an account? Sign up at: https://www.fepblue.org/pilot/registration

Stay tuned for new features as we try to make your healthcare information easier to access and understand.

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Frequently Asked Questions(FAQ)

What can I do with the fepblue app?

With the fepblue app, you can access your benefits, get care, be notified, and stay connected to FEP.

What benefits can I access through the app?

Through the app, you can view and share your member ID card, track your progress towards meeting your annual deductible or out-of-pocket maximum, see visit limit information for benefits and services, access medical and pharmacy claims, and enhance security with step-up authentication.

Can I get care through the app?

Yes, you can call the Nurse Line, find urgent care centers, and search for preferred providers.

Will I receive important reminders through the app?

If you give us permission, we'll send important reminders straight to your mobile device.

How can I stay connected to FEP through the app?

You can easily access our website and social media channels through the app.

Can I enable Touch ID for easier login?

Yes, once you log in to the app for the first time, you can set up fingerprint access on eligible Android devices. This way, you'll only need your fingerprint to sign in on subsequent visits.

Is my information secure on the app?

Yes, we use the latest security technology and industry best practices to secure your information. Your account can only be accessed through your MyBlue login information. We recommend keeping the app and your phone's operating system up to date for the latest security features.

Can I find providers and urgent care centers without logging in?

Yes, you can find providers and urgent care centers without logging in. However, you'll need to log in with your MyBlue username and password to access benefit information.

How can I sign up for a MyBlue account?

You can sign up for a MyBlue account at https://www.fepblue.org/pilot/registration.
author
Easy to Navigate
Tiffany Harris
author
Able to carry my information anywhere i go love the app
Jeannette Davis
author
Exceptionally easy to use. All Federal BCBS information is right there and Customer Service is great
Monica M. Cochran
author
Convienant and useful.
Ladybug Blue
author
Love it.so easy to use
Geo Montes
author
Very, very helpful!
Jerome Walker