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About BAC My Benefits Mobile

Accessing your tax favored benefit accounts on the go just got easier with the new mobile app from Benefit Administration Company.
My Benefits Mobile shares user authentication with your My Benefits Online account, meaning that once registered online, users merely download this application and log in to immediately gain mobile access to their benefit account(s). To register online go to: https://www.mywealthcareonline.com/bac/
Features:
• Account balances and details
• Upload Claims and Submit Receipts
• Recent Transactions and Details
• View all email and SMS alerts
• Contact administrator from mobile application via email or mobile phone
• View Profile Details
• View Dependents
• View Card Details
• View Card PIN
• Register new users directly from mobile device
• Ability to edit billing address *
• Ability to update billing address *
• Ability to report card lost stolen *
• Ability to order replacement card *
• Ability to attach provider name to newly submitted claims *
• Ability to pay provider directly from app *
Security:
• No personal information is stored on your device
• Strong Authentication support (Picture, passphrase, device identification and challenge questions)

*Some features may be restricted by your administrator

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Frequently Asked Questions(FAQ)

How do I access my tax-favored benefit accounts on the go?

With the new mobile app from Benefit Administration Company, you can easily access your tax-favored benefit accounts on the go.

Can I use the same login information for the mobile app and the online account?

Yes, My Benefits Mobile shares user authentication with your My Benefits Online account, so once you register online, you can simply download the app and log in to access your benefit account(s) on your mobile device.

What features does the mobile app offer?

The mobile app offers features such as account balances and details, the ability to upload claims and submit receipts, recent transactions and details, view all email and SMS alerts, contact the administrator via email or mobile phone, view profile details, view dependents, view card details, view card PIN, register new users from the mobile device, and more.

Is my personal information stored on the device?

No, the mobile app does not store any personal information on your device.

How is the security of the app ensured?

The app supports strong authentication, including picture authentication, passphrase, device identification, and challenge questions, to ensure the security of your account.

Are there any restrictions on certain features?

Some features may be restricted by your administrator. For example, the ability to edit billing address, update billing address, report card lost/stolen, order replacement card, attach provider name to newly submitted claims, and pay provider directly from the app may be restricted based on your administrator's settings.