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About Flex, a service of Goldenwest

Flex, a service of Goldenwest provides the following functionality with its initial release:
• Account balances and details
• Upload Claims and Submit Receipts
• Recent Transactions and Details
• View all email and SMS alerts
• Contact administrator from mobile application via email or mobile phone
• Stronger Authentication support (Picture/Passphrase, device identification and Challenge questions)
• View Profile Details
• View Dependents
• View Card Details
• View Card PIN
• Register new users directly from mobile device
• Ability to edit billing address *
• Ability to update billing address *
• Ability to report card lost stolen *
• Ability to order replacement card *
• Ability to attach provider name to newly submitted claims *
• Ability to pay provider directly from app *
• Ability to add healthcare expenses for future payment
• Ability to view expenses added through eClaims manager

*Some features may be restricted by your administrator

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