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About AMN Cares

AMN Healthcare is the leader and innovator in healthcare workforce solutions and staffing services to healthcare facilities across the nation. AMN Healthcare's workforce solutions - including managed services programs, vendor management systems, recruitment process outsourcing and consulting services - enable providers to successfully reduce complexity, increase efficiency and improve patient outcomes within the rapidly evolving healthcare environment. The Company provides unparalleled access to the most comprehensive network of quality healthcare professionals through its innovative recruitment strategies and breadth of career opportunities. Clients include acute-care hospitals, community health centers and clinics, physician practice groups, retail and urgent care centers, home health facilities, and many other healthcare settings. AMN Healthcare is committed to fostering and maintaining a diverse team that reflects the communities we serve. Our commitment to the inclusion of many different backgrounds, experiences and perspectives enables our innovation and leadership in the healthcare services industry.

Participate in secure video calls with your physician and other care team members.

The AMN Cares app allows individual patients and members to participate in a secure video call with their physician, nurse, care manager, or other medical staff via a personal device such as a smartphone, tablet, or computer. Calls may include reviewing hospital discharge instructions, medications, or other health care treatment plans or even having a follow up medical appointment with the patient’s physician.

Patients and members receive the invitation to the AMN Cares application from their medical provider or health plan via email or SMS text. The email or SMS text includes a link to access the app and patient's care team. Links can only be sent from medical providers or health plans through our secure platform and should only be sent after the patient or member has granted consent to be contacted.

All video calls between individuals and medical staff are secure, encrypted, and fully HIPAA compliant.

For best performance and to conserve data plan usage, we recommended that the patient’s device be connected to the internet via a WiFi connection.

What’s new

Version 3.9.14 · Updated December 6, 2021

Secure Messaging Updates

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