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  • Total Expert screenshot 1
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About Total Expert

TotalExpert connects field technicians with remote experts in real time. With a single video call, the expert sees exactly what you see and guides you step by step, so you solve problems faster, with fewer site visits and greater safety.

AN EXPERT BY YOUR SIDE, IN REAL TIME
• Video and audio calls with experts through the web panel
• The expert views your device's camera live
• Annotations and markings over the video to show exactly where to act
• Photo capture and zoom to record and analyze details

JOIN A SESSION IN SECONDS
• Scan the session QR code with the in-app reader
• Or load the QR code image straight from your gallery
• See how many experts are available and connect securely

TAIS, YOUR VIRTUAL ASSISTANT
• Get answers to technical questions anytime with artificial intelligence
• Look up equipment information and procedures without leaving the app

SIMPLE ACCESS
• Sign in with your company account, or continue as a guest when invited to a session

IDEAL FOR
Industrial maintenance, technical assistance, inspections, field installations and remote training.

LICENSE REQUIRED
Using TotalExpert requires an active license. To purchase one or learn more, contact our sales team: [email protected]

TotalExpert – developed by Total Power.

What’s new

Version 1.0 · Updated November 3, 2026

**What's new** - Calls are now handled natively within the app. - Access and interact with TAIS directly from the app. - Redesigned interface for a more intuitive user experience. **Removed:** - Local form completion. - Local PDF generation.

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