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About Handheld Contact Classic

The leading mobile solution for Act! is now available for Android smartphones and tablets!

Handheld Contact Classic puts the power of Act! on your mobile device.

Handheld Contact Classic offers a full two way wireless sync between Act! CRM and Handheld Contact Classic . The basis and value of Act! is that it captures all interactions, which include calls, emails & SMS (texts) between the company and all of its customers. Since capturing all of this data is a key component of Act! it is also a key component of Handheld Contact Classic .

Handheld Contact Classic Professional Edition for Android lets you view and manage (call, email and text) your Act! contacts, activities, calendar, notes, history items, and more from our feature-rich Android app. And all Handheld Contact Classic mobile device apps securely store your Act! data on the mobile device, so you can continue working with it even if you're out of WiFi or mobile network range.

Handheld Contact Classic intelligently syncs your data between configured mobile devices and Act! computers when there is an internet connection. When working without an internet connection, everything will be updated the next time you connect.

Compatible with Act!™ v25, Act!™ v24, Act!™ v23, Act!™ v22, Act!™ v21, Act!™ v20, Act!™ v19, Act!™ v18, Act!™ v17, Act!™ v16 and Sage Act! 2010 to Sage Act! 2013

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This is not a standalone app

You must sign in with your Handheld Contact account and have the Handheld Contact computer application installed on the same machine as Act!.

Download from: http://www.handheldcontact.com/downloads.php

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Before you rate our app

We please ask that you contact our support team if you are having any issues. Every Act! environment is unique and in most cases the resolution is configuration and not directly related to the mobile app.

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Permissions

-Mapping functionality with Contacts and Activities:

android.permission.INTERNET
android.permission.ACCESS_FINE_LOCATION
android.permission.ACCESS_COARSE_LOCATION

-Exporting contacts functionality:

android.permission.READ_CONTACTS
android.permission.WRITE_CONTACTS

-Calling functionality:

android.permission.CALL_PHONE
android.permission.READ_PHONE_STATE

-App log for bug reporting:

android.permission.WRITE_EXTERNAL_STORAGE

-Contacts pictures functionality
android.permission.CAMERA

-Activity alarm functionality:

android.permission.VIBRATE

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Frequently Asked Questions(FAQ)

What is Handheld Contact Classic?

Handheld Contact Classic is the leading mobile solution for Act! that allows you to access Act! CRM on your Android smartphone or tablet.

What features does Handheld Contact Classic offer?

Handheld Contact Classic offers two-way wireless sync between Act! CRM and the mobile app. It allows you to view and manage your Act! contacts, activities, calendar, notes, history items, and more. It also securely stores your Act! data on your mobile device, allowing you to work offline.

How does Handheld Contact Classic sync data?

Handheld Contact Classic intelligently syncs your data between configured mobile devices and Act! computers when there is an internet connection. If you're working without an internet connection, the data will be updated the next time you connect.

Which versions of Act! is Handheld Contact Classic compatible with?

Handheld Contact Classic is compatible with Act! v25, Act! v24, Act! v23, Act! v22, Act! v21, Act! v20, Act! v19, Act! v18, Act! v17, Act! v16, Sage Act! 2010, and Sage Act! 2013.

Is Handheld Contact Classic a standalone app?

No, Handheld Contact Classic is not a standalone app. You must sign in with your Handheld Contact account and have the Handheld Contact computer application installed on the same machine as Act!.

Where can I download Handheld Contact Classic?

You can download Handheld Contact Classic from the following link: http://www.handheldcontact.com/downloads.php

What should I do if I have issues with the app?

We encourage you to contact our support team if you are experiencing any issues. Each Act! environment is unique, and the resolution is often related to configuration rather than the mobile app.

What permissions does Handheld Contact Classic require?

Handheld Contact Classic requires permissions for mapping functionality with contacts and activities, exporting contacts functionality, calling functionality, app log for bug reporting, contacts pictures functionality, and activity alarm functionality. These permissions include internet access, access to device location, access to contacts, phone call permissions, storage access, and camera access.