Portal Sigatel

About Portal Sigatel

Sigatel Portal: Your Business Self-Service Center

The Sigatel Portal is your new, comprehensive self-service platform, designed to provide complete autonomy and agility in managing your company's landline services. Created by Sigatel, this portal puts administrative control of your corporate communications directly at your fingertips, simplifying processes and ensuring direct access to all essential information and features.

Key Features of the Sigatel Portal:
1. Integrated and Transparent Financial Management
Gain complete visibility and manage your finances efficiently, eliminating the need to call the call center:

Duplicate Invoices: Access and download duplicate invoices at any time.

Invoice Consultation: View and consult all invoices related to services.

This feature saves you time and simplifies your company's financial routine.

2. Simplified Support and Service Requests
The Sigatel Portal is your direct and fastest support channel, ensuring agile problem resolution:

Ticket Opening and Tracking: Intuitively open technical tickets and service requests.

Easy Diagnosis: Describe your need and attach photos or documents directly to the ticket to expedite diagnosis and resolution.

Direct Interaction: Maintain an ongoing dialogue and track ticket status through the history.

3. Centralized Communication and History
Keep all your company's interactions and documents organized in a single location, promoting transparency and easy traceability:

Complete History: Access an organized history of all past interactions, including invoices, receipts, and support tickets.

Access to Contracts: In the administrative area, you have direct and secure access to all your service contracts with Sigatel, making it easy to consult terms and conditions.

Communication Channel: Receive important updates and maintain transparent and documented communication with the Sigatel team.

The Sigatel Portal was designed to optimize your time and offer a modern, efficient, and transparent management experience. It reinforces Sigatel's commitment to being the ideal partner for business communications, offering the control you need in the palm of your hand.