Y Tế Hải Dương

Hai Duong Medical is an Appointment Booking platform that helps patients easily choose the right doctor from a network of good specialists, with verified information and make an appointment quickly.

WHY BOOK AN APPOINTMENT WITH Hai Duong Medical

1. Reputable doctors
Good specialist doctors, verified information, trusted by many patients, highly appreciated by colleagues, reputable in the industry. Have worked at leading hospitals in Hanoi.

2. Right person, right disease
Verified doctor information and experience, easy-to-understand handbook content along with suggestions from the system, patients book the right specialist doctor suitable for their problem.

3. Thoughtful support
Based on close cooperation with medical facilities, we support patients before, during and after the examination. This helps make medical examinations more effective and ensures the rights of patients.

4. Make an appointment 24/7
The system operates continuously 24 hours a day, 7 days a week, and 365 days a year, including holidays and weekends. Always available 24/7 for patients to make appointments online.

ROLE OF Hai Duong Medical
Support before, during and after examination

1. Before examination
Reminding examination schedule, giving instructions on preparation before examination
Guidelines for travel, examination procedures

2. During examination
Support resolving problems during examination
Support patients with arising requests

3. After examination
Recording patients' opinions after examination
Support answering and clarifying professional issues (if requested)
Supporting patients' rights after examination (if requested)

SUPPORT FOR FREE RE-EXAMINATION

After examination, if the patient is not satisfied with the examination process, consultation and treatment plan of the doctor, the system will support the patient to meet the doctor again for a more detailed examination and consultation if the patient's request is assessed by us as legitimate and appropriate.
Patients are supported with free examination (excluding testing and medication costs) with another doctor in the same specialty if we find that the patient's request is legitimate and appropriate.

However, we have the right to refuse the patient's request for free re-examination support, if we find that the request is inappropriate or unjustified.

DISCLAIMER

1. Hai Duong Medical provides "appointment booking service", we do not provide medical services and do not represent any "Medical examination and treatment service provider". We are not responsible for the quality, effectiveness of medical examination and treatment, costs, and prices of services you receive from the "Medical examination and treatment service provider".

2. We are also not legally responsible for the medical examination and treatment activities of the "Medical examination and treatment service provider".

LIMITATION OF LIABILITY

1. We are legally responsible for what cannot be excluded under the provisions of Vietnamese law.

2. Any arising issues (if any) related to the use of Hai Duong Medical appointment booking service will be supported as in the "role of Hai Duong Medical" section.