Case Manager

NOTICE for v1.2.1: Due to a change to the authentication service you will be asked to login again when the application first loads. If you experience any issues then please contact [email protected].

Advise, Support, Comply, Improve

Case Manager is used in central and local government, housing agencies, charities, police forces and universities by case workers who support people with money and benefit problems, supported housing needs, complex complaints, complex advice needs and urgent emergency issues.

Case Manager's key features include:

 •  Capture client details and automate agreed actions efficiently
 •  Manage appointments and tasks, make notes and update records quickly and easily without having to return to base
 •  Obtain real time feedback from staff in the field to office based staff
 •  Real-time remote working for support workers and other staff
 •  Offline synchronisation allowing access to information and the ability to make updates when working in remote areas and other locations where a data signal is not available
 •  Capture support worker, client and other signatures
 •  Attach photos, including photos of documentary evidence, and other attachments directly to case records and notes
 •  Conduct needs and risk assessments and support reviews in the field
 •  Capture a client's signature as proof or acceptance of a service being provided
 •  View all details related to a case, including information about the client, notes, and other actions against the case
 •  Edit case and client details

For a full description of Case Manager or to arrange a demonstration go to: http://www.iizuka.co.uk

A license for Case Manager is required to use the mobile application. The mobile module is an optional add-on for which there will be an additional license fee. Please contact us for more information.