Currys Track it.

About Currys Track it.

Take control with Currys Track it! You can track the progress of your large appliance deliveries and installations, view repair collections and returns, and lots more…

Delivery:
Keep an eye on the progress of your large appliance delivery, from the moment it leaves our warehouse to its arrival at your doorstep. Our real-time tracking feature keeps you informed every step of the way, for a stress-free delivery.

Installation Service:
We get it. You need to get your new appliance up and running as soon as possible. That's why our app lets you monitor the progress of your installation service in real-time. So, whether it's a refrigerator, oven, or dishwasher, you’ll know exactly when your appliance is ready for action.

Tech Repairs:
If your tech ever needs a repair, we’ve got you covered. You can easily track repair visits for the collection or delivery back to you of your TV, laptop, PC or tablet - then you can get back to enjoying it!

White Goods In-home Repairs:
You're always in control with Track it. It keeps you informed every step of the way, so you’re never left wondering when we’ll arrive. Live tracking lets you see the progress of your White Goods Engineer on the map, so you'll know exactly when to expect them.

Rescheduling:
Need to reschedule your delivery or installation service? No problem. Simply choose a visit date that fits your schedule. Restrictions may apply. Excludes ROI for rescheduling.

Note: Restrictions may apply. For example, gas and electric cooking installation services are planned 2 days in advance, so you won’t be able to reschedule through the app with less than a day to go. However, you can still contact Customer Services for assistance.

Contact details:
You can easily add or amend contact details such as your mobile number, landline and/or email address to make sure we can keep in touch. The delivery team or White Goods Repair engineer will call you to let you know when they’re due to arrive – just to check they’ve got the most up to date details.

Alerts and status updates:
Stay in the loop with alerts and status updates. Receive notifications when we’re on our way, when your appliance has been successfully installed, or when your repair is due for collection or return. With our handy real time map you can see your stop number and where our teams are. You’ll also see live tracking updates, as well as push notifications (subject to the permission settings on your device).

Order history:
Keep track of all your past and present orders, with order history at your fingertips. View past and present orders with a few taps. Review previous installations, repair bookings and more.

Customer Support:
If you have a question about your delivery, need help with installation, or require some assistance with a repair collection or return, we’re here to help. Chat to our virtual assistant or one of our experts, and take the hassle out of managing your delivery, installation, or repair.