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About HSBC Taiwan

Keeping your device secure: HSBC recommends that you only install apps from official app stores or install your own anti-malware software to protect your mobile device. You should decline pop ups, messages or emails containing links asking you to download an app, as it may be an attempt to install harmful software on your device.

Introducing the new HSBC Taiwan Mobile Banking app.

Mobile banking app will collect and store the device identification code for security and verification purposes, and users install this app will be deemed to agree these relevant terms, for more information, include the permissions required from this app, please refer to: https://www.hsbc.com.tw/en-tw/ways-to-bank/mobile/

Designed specifically for our Taiwanese customers, the app has been built to be fast and secure.

Key features:

• Secure and easy log on with biometrics or 6-digit PIN
• View your accounts at a glance
• Send and receive money - make local or foreign currency transfers between your own accounts or to other local accounts
• Optimised for accessibility

Important information:

This App is provided by HSBC Bank (Taiwan) Company Limited (“HSBC Taiwan”) for use of existing customers of HSBC Taiwan only. Please do not download this App if you are not an existing customer of HSBC Taiwan.

HSBC Taiwan is regulated in Taiwan by Central Bank of the Republic of China for Banking services and investment activities.

Please be aware that HSBC Taiwan is not authorized or licensed in other countries for the provision of the services and/or products available through this App. We cannot guarantee that the services and products available through this App are authorized to be offered in other countries.

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Frequently Asked Questions(FAQ)

What precautions should I take to keep my device secure when using the HSBC Taiwan Mobile Banking app?

HSBC recommends that you only install apps from official app stores or install your own anti-malware software to protect your mobile device. You should decline pop ups, messages or emails containing links asking you to download an app, as it may be an attempt to install harmful software on your device.

What is the purpose of collecting and storing the device identification code in the HSBC Taiwan Mobile Banking app?

The app collects and stores the device identification code for security and verification purposes.

How can I log in to the HSBC Taiwan Mobile Banking app securely?

You can log in securely using biometrics or a 6-digit PIN.

What features does the HSBC Taiwan Mobile Banking app offer?

The app allows you to view your accounts at a glance, send and receive money (local or foreign currency transfers), and is optimized for accessibility.

Can I download and use the HSBC Taiwan Mobile Banking app if I'm not an existing customer of HSBC Taiwan?

No, the app is only available for use by existing customers of HSBC Taiwan.

Is HSBC Taiwan authorized or licensed in other countries for the provision of services and products through the app?

No, HSBC Taiwan is not authorized or licensed in other countries for the provision of services and products available through the app.