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About NLB Pay Slovenija

The future is here, today! With the most advanced payment method – mobile wallet NLB Pay which also enables you to make Flik payments.

Mobile wallet NLB Pay enables contactless payments on properly equipped POS terminals in Slovenia and worldwide. It uses the NFC technology and payments can be made with NLB Mastercard, Visa and Maestro payment cards stored in your NLB Pay mobile wallet. Simply unlock your mobile phone and hold it near the POS terminal.

NLB Pay mobile wallet can be used on mobile phones with Android (Lollipop 5.0. and higher) and NFC (Near Field Communication) technology.

Simple, fast and safe!

NLB Pay mobile wallet automatically digitalises all your payment cards and enables contactless payments with your mobile phone. Once the shop assistant has entered and validated the purchase amount, just hold your mobile phone near the POS terminal, wait for it to beep and/or light up and your payment has been made. For purchases up to EUR 15 there is no need to enter PIN, whereas purchases over EUR 15 still need to be validated with your PIN number. All payments made with NLB Pay are stored transparently under “Card Details”.

With Flik Instant Payments, you can send or request money to a friend right away, without entering the payee's bank account number and without filling any special forms. Simply select his phone number or email address and send the money.

You can also receive the money from other users of Flik Instant Payments and the money that others will send to you is available within seconds. This service is available 24 hours a day, all days of the week, even on weekends and public holidays.

Step 1: DOWNLOAD

Download the app from Google Play.

Step 2: ACTIVATE

- Enter your tax number and the last 4 digits from your payment card (the card number on Maestro is stated on the back side of the card under »Št. kartice / PAN«).

- Check if your mobile phone number is correct, as you will receive a text with OTP password to activate the wallet.

- Choose a 4-digit password and your mobile wallet has been activated. Later you can also access NLB Pay using your fingertip or face recognition authentication if available on your phone.

- Select your default card – the card that you commonly use to make payments. You can add new cards to NLB Pay cards by tapping the “plus” symbol.

STEP 3: USE

- Do not forget to turn on NFC.
- To make the payment just unlock your mobile phone with the NFC functionality on and hold it near the POS terminal.


Important:
- Now available for holders of NLB Mastercard, Visa and Maestro payment.
- Choose NLB Pay as your default mobile wallet:
* in NLB Pay: Settings - Set default wallet
* in your mobile phone settings
- If you cannot login to NLB Pay, check in your mobile phone settings “Mobile Network” if Proxy (server) is on. If YES, delete it.
- Due to high security standards NLB Pay does not work on mobile phones with altered factory settings or rooted phones. It also does not work if you don't use at least one of the phone's security elements such as PIN or pattern lock, fingerprint or face recognition…

For more information visit www.nlb.si/pay

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Frequently Asked Questions(FAQ)

What is NLB Pay?

NLB Pay is a mobile wallet that allows contactless payments using NFC technology with NLB Mastercard, Visa, and Maestro payment cards.

How do I make a payment with NLB Pay?

To make a payment with NLB Pay, unlock your mobile phone, hold it near the POS terminal, and wait for it to beep or light up. For purchases up to EUR 15, no PIN is required, while purchases over EUR 15 require PIN validation.

What is Flik Instant Payments?

Flik Instant Payments is a service that allows you to send or request money from friends without entering their bank account number or filling any special forms. You can simply select their phone number or email address and send the money.

How do I download NLB Pay?

You can download NLB Pay from Google Play.

How do I activate NLB Pay?

To activate NLB Pay, enter your tax number and the last 4 digits of your payment card. Make sure your mobile phone number is correct, as you will receive a text with an OTP password to activate the wallet. Choose a 4-digit password and your mobile wallet will be activated.

How do I use NLB Pay?

To use NLB Pay, make sure NFC is turned on. Unlock your mobile phone with NFC functionality on and hold it near the POS terminal to make the payment.

What cards can be used with NLB Pay?

NLB Pay can be used with NLB Mastercard, Visa, and Maestro payment cards.

How can I set NLB Pay as my default mobile wallet?

You can set NLB Pay as your default mobile wallet in the NLB Pay app settings or in your mobile phone settings.

What should I do if I cannot log in to NLB Pay?

If you cannot log in to NLB Pay, check your mobile phone settings for "Mobile Network" and disable any Proxy (server) settings.
author
Usefull, but doesn't work on android 10.
Rok Rovan
author
Ok
Yone Boy
author
Brilliant, just unlock the phone and put it next to payment terminal, that simple. Do not start up the app every time you want to pay, just set up the app first time and that's it.
archimago2010
author
Napačna kartica, ko se dotaknem pos terminala. Vse deluje, uvožene kartice itd... le ko je dejansko treba placati. preizkusil na 5 terminalih. Xiaomi mi9; Rešeno: Wireless>More>Secure element poistion>Use HC...
Stanko Man
author
Doesn't work on Android 10
Jure Ham
author
Aplikacija je delala dokler sem imel androd 7 (sem plačeval brez težav) danes so mi nadgradili na 8.1 in mi ne dela več. Se mi noče niti zagnati, bom še odstranil in ponovno namestil, mislim da težava s tem ...
Željko Hrnčič