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About Thermia Genesis

With the Thermia Online accessory, you can control and monitor your heatpump from any smartphone, computer or tablet, wherever you are in the world. For example, you can lower the temperature when you are on holiday, and increase it for when you come back. If you come home earlier than expected; no problem - using Online, you can easily ensure that your house is warm and comfortable whenever you need it to be. If anything unexpected comes up and needs to be fixed, you - or your installation engineer, where agreed - will immediately receive this information via Online. Contact your retailer for more information.

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Frequently Asked Questions(FAQ)

What is Thermia Genesis?

Thermia Genesis is a heat pump that can be controlled and monitored remotely using the Thermia Online accessory.

How can I control my Thermia Genesis heat pump?

You can control the Thermia Genesis heat pump from any smartphone, computer, or tablet using the Thermia Online accessory.

Can I adjust the temperature of my Thermia Genesis heat pump when I am on holiday?

Yes, with the Thermia Online accessory, you can lower the temperature of your heat pump when you are on holiday.

Can I increase the temperature of my Thermia Genesis heat pump before I come back from a holiday?

Yes, you can increase the temperature of your heat pump using the Thermia Online accessory, so that your house is warm and comfortable when you return.

What happens if I come home earlier than expected?

If you come home earlier than expected, you can easily use the Thermia Online accessory to ensure that your house is warm and comfortable whenever you need it to be.

How will I be informed if there is anything unexpected with my Thermia Genesis heat pump?

If anything unexpected comes up and needs to be fixed, you or your installation engineer (if agreed upon) will immediately receive this information via the Thermia Online accessory.

Where can I get more information about Thermia Genesis and the Thermia Online accessory?

You can contact your retailer for more information about Thermia Genesis and the Thermia Online accessory.