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About Raiffeisen Online Russia

Using Raiffeisen Online mobile app, you can manage your accounts, cards, loans, and deposits, make secure payments and money transfers, exchange currency, open new products, control expenses and get direct online consultation with Bank employees.

This is a whole bank branch in your pocket, ready to solve your daily tasks. Simple. Convenient. 24/7. Download and manage your personal finance wherever and whenever you want.

Main screen
• balances of your products
• personalized customization
• favorite transaction templates
• managed list of accounts and cards: adding and hiding of products
• quick access to transactions history, forms of payments and transfers, chat, app settings

Payments and transfers
• transfers by phone number to Raiffeisenbank customers and participants of the Quick Payment System (Alfa-Bank, Tinkoff, VTB, and many others)
• free transfers to Raiffeisenbank cards from cards of other banks
• quick transfers between your accounts, within the Bank, and to other banks
• convenient card-to-card transfers to any Russian bank
• free-of-charge payments for various services (mobile, Internet, TV)

Products management
• online opening of new accounts, debit and credit cards, loans, deposits, and insurance programs
• current schedules of loan payments, partial and full early repayment
• adding funds on deposits
• ordering documents and certificates
• linking cards for Google Pay contactless payments
• favorable exchange rates for transfers between your accounts
• card PIN code change in case of loss or theft

Payments of utilities, tax arrears, traffic and parking fines
• commission-free payments of fines, tax debts, and housing services by Personal Account Number (ELS)
• easy payment of accruals
• searching for tax arrears by INN (TIN)
• subscription to notifications about new bills and accruals

Extra features
• templates for transfers — you don’t have to fill up details again
• automatic payments
• QR code scanning for automatically filling up the transfer details
• access to online banking for the additional cardholders

Information Services
• online chat with Bank employees
• searching of nearest branches and ATMs
• history of incoming SMS and push notifications
• individual offers from the Bank, special offers and discounts from our partners
• Expenses Accounting Service - service for analyzing your spending

Be successful with Raiffeisen Online without borders. All you need is the internet.

Support: [email protected], +7 495 775-52-03 (Moscow), 8 800 700-00-72 (toll-free calls within Russia except for Moscow district) or contact us anytime via online chat.

© Copyright 2003–2020 «Raiffeisenbank»
CBR License №3292 from 17.02.2015

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Frequently Asked Questions(FAQ)

What can I do with the Raiffeisen Online mobile app?

With the Raiffeisen Online mobile app, you can manage your accounts, cards, loans, and deposits, make secure payments and money transfers, exchange currency, open new products, control expenses, and get direct online consultation with Bank employees.

What features are available on the main screen of the app?

On the main screen of the app, you can view the balances of your products, personalize customization, access favorite transaction templates, manage your list of accounts and cards, quickly access transactions history and forms of payments and transfers, and adjust app settings.

What payment and transfer options are available in the app?

The app allows transfers by phone number to Raiffeisenbank customers and participants of the Quick Payment System, free transfers to Raiffeisenbank cards from cards of other banks, quick transfers between your accounts within the Bank and to other banks, convenient card-to-card transfers to any Russian bank, and free-of-charge payments for various services.

Can I manage my products through the app?

Yes, you can manage your products through the app. This includes online opening of new accounts, debit and credit cards, loans, deposits, and insurance programs, accessing current schedules of loan payments and making partial or full early repayments, adding funds to deposits, ordering documents and certificates, linking cards for Google Pay contactless payments, and taking advantage of favorable exchange rates for transfers between your accounts.

What payment options are available for utilities, tax arrears, traffic, and parking fines?

The app allows commission-free payments of fines, tax debts, and housing services by Personal Account Number, easy payment of accruals, searching for tax arrears by INN, and subscription to notifications about new bills and accruals.

What extra features does the app offer?

The app offers features such as templates for transfers to avoid filling up details again, automatic payments, QR code scanning for automatically filling up transfer details, and access to online banking for additional cardholders.

What information services are available in the app?

The app offers services such as online chat with Bank employees, searching for nearest branches and ATMs, viewing the history of incoming SMS and push notifications, receiving individual offers from the Bank and special offers and discounts from partners, and an Expenses Accounting Service for analyzing your spending.

How can I contact support for the Raiffeisen Online app?

You can contact support through email at [email protected], by phone at +7 495 775-52-03 (Moscow) or 8 800 700-00-72 (toll-free calls within Russia except for Moscow district), or via the online chat feature available anytime.