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About askWhizz

10 million resolutions for over 3 million customers and counting!

pcmedic askWhizz is an innovative chat platform that delivers user-focused consumer and business Technical Support, in Portuguese and English.

A cutting-edge approach to chatbots, supported by a hybrid human+machine self-learning system, using state-of-the-art Artificial Intelligence, Language Technology and Machine Translation.

askWhizz combines a huge knowledge database with powerful tools to help you help yourself with your technological environment.
Just ask Whizz any question using your own natural language; either we’ll already have the right answer for you, or you’ll seamlessly be talking to a human technical expert that will help you with your issue.

“My phone is so slow… what can I do?”
“What is better for me – Mac or Windows?”
“Please help me access my work computer from home.”

After installing the application on your device, the askWhizz will wait for questions to help you in your technological experience!

The free version includes bot-only support: access to an extensive dialog-based knowledge base that will give you any answers based on our accumulated worldwide data.
Subscribe to the premium version of askWhizz to get human remote support and field support (physical support available only in selected countries).