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Application is a part of the e-maintenance suite which allows measuring, analyzing, understanding and improving customer satisfaction and experience.

Example types of questionnaires captured by the application may be: survey, checklist or audit form, form with a wide range of parameterization (in terms of questionnaire graphical design and its structure).

Gathered data is stored in a central database located in a cloud.


Application functionalities:

- questionnaire presentation and data capturing based on advanced definition made on e-maintenance system

- surveys, checklists, custom forms

- question branching

- multiple questions on one page

- questionnaire layout parameterization (background, buttons, text font, size, colour, logo, working space, progress bar, etc)

- validation and autocorrection

- alert triggering

- multi-language surveys, and keyboards

- SMS and e-mail manager alert system

- social media (Facebook, Twitter) integration

- e-voucher marketing - integration with 3rd party marketing companies