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About Explorer - AMNH NYC

Download Explorer for a new way to experience the American Museum of Natural History (AMNH) in New York City! Enjoy behind-the-scenes stories about exhibits, captivating interactives, stimulating quizzes and more.

THE NEW YORK TIMES on Explorer:

"A great aid to anyone seeing the museum for the first or 40th time.”

"Lots of fun facts, videos, and teaching tools for some 70 of the most compelling items on display."

"Guides you GPS-like to exhibitions it recommends you see based on your input."

"Very helpful if you are looking to find the bathroom or the cafe."

Explorer Features:

Personalize Your Experience
- Your journey is up to you! Select your interests and Explorer will organize your list based on how close you are to your favorite exhibits.

Test Your Knowledge
- Uncover evolutionary relationships between species by testing your understanding of how mammals are related, in the Tree of Life featured experience.

Purchase Tickets and Skip the Ticket Line
- Purchase tickets in Explorer and skip the line. Already have tickets? Link them to Explorer using your order ID.

Find Out More About the Museum’s Exhibits
- Explore amazing worlds and unlock the secrets of the Museum from anywhere – home or inside the Museum! View iconic exhibits from the Museum’s world-famous halls.
- Discover new exhibits, go behind the scenes, and dive deeper with videos, quizzes, and more.

Share Your Experience
- Share highlights from your visit on Facebook, Twitter, and more.
- Take a selfie and share your adventures on social media.

Get Turn-by-Turn Directions Using Beacon Technology
- Visiting the Museum? Explorer provides turn-by-turn directions from any location, from the edge of the universe to the age of the dinosaurs, plus the shortest route to restrooms, shops, cafes, and exits.

How does Explorer know where you are? The Museum has placed more than 700 Bluetooth beacons throughout its 45 permanent halls. These tiny beacons give off signals that your phone can detect (when Bluetooth is enabled). Your phone calculates your position based on detecting three of these beacons simultaneously. This triangulation is not always perfect, especially in certain areas like large, multi-level halls, meandering walkways, or stairwells. Your phone should be able to detect the hall that you are in and provide turn-by-turn directions, but sometimes the “blue dot” is not exactly in the right place. In some rare cases it will even be missing. Moving to another area and waiting a few moments will usually fix the issue.

The Museum’s free AMNH-Guest Wi-Fi also varies in strength throughout the complex. Certain materials and large exhibits (i.e. the Blue Whale) either absorb or reflect the radio signals used by Wi-Fi, further complicating this technology. If you experience difficulty connecting to Wi-Fi in a particular part of the Museum, you can usually fix the issue by moving a short distance away.

NOTE: Bluetooth must be turned on for full functionality. Continued use of GPS running in the background can dramatically decrease battery life.

Let us know how the app is working and how we can improve your Museum experience by sending us your feedback to [email protected]

*Supported by Bloomberg Philanthropies

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Frequently Asked Questions(FAQ)

What is Explorer?

Explorer is an app that provides a new way to experience the American Museum of Natural History (AMNH) in New York City. It includes behind-the-scenes stories, interactive features, quizzes, and more.

What do critics say about Explorer?

According to The New York Times, Explorer is a great aid for both first-time and repeat visitors to the museum. It provides fun facts, videos, teaching tools, and GPS-like guidance to recommended exhibitions.

What features does Explorer offer?

Explorer allows users to personalize their experience by selecting their interests and organizing their list accordingly. It also offers knowledge testing, enables ticket purchase and skipping of ticket lines, provides information about museum exhibits, allows for sharing of experiences on social media, and offers turn-by-turn directions within the museum using beacon technology.

How does Explorer determine your location within the museum?

The museum has placed over 700 Bluetooth beacons throughout its halls. These beacons emit signals that can be detected by your phone when Bluetooth is enabled. By detecting three of these beacons simultaneously, your phone calculates your position. However, there may be instances where the location is not exact, especially in certain areas like large halls or stairwells.

What should I do if the app is not accurately showing my location?

If the "blue dot" representing your location is not in the right place or missing, moving to another area and waiting for a few moments usually resolves the issue.

Does the Wi-Fi in the museum affect the functionality of Explorer?

The museum's free Wi-Fi may vary in strength throughout the complex. Certain materials and large exhibits can interfere with the Wi-Fi signals. If you're having trouble connecting to Wi-Fi in a specific area, moving a short distance away from that area may solve the issue.

How can I provide feedback about the app?

You can send your feedback and thoughts on how to improve your museum experience with the app to [email protected].

Who supports Explorer?

Explorer is supported by Bloomberg Philanthropies.
author
Amamzing!
Martin Fernandez
author
very nice and helpful
Yosef Yeroshalmi
author
This is great! The museum is gigantic, and if you need to go somewhere you can navigate inside the museum with this app. Also there's some background information. Highly recommended!
Jonathan D
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Great App. It saves so much time as you know where you are and where you want to go
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author
absolutely unreal how well this app works. intuitive and accurate in real time, cant ask for more!
Matthew Zhang
author
Loved the indoor navigation which is a little hidden and was very impressed by the additional information like videos available inside the app. Sometimes not obvious how to use but still a recommendation (i....
A Google user