NTT DATA Field Intelligence

NTT DATA Field Intelligence is the official field-engineer companion app for NTT DATA service operations. It puts everything an engineer needs for a site visit into one place — from receiving a job to closing it out.

RECEIVE & RESPOND
- Get new work orders pushed instantly with priority and SLA details.
- Accept or decline jobs, with a clear countdown so nothing is missed.

NAVIGATE & TRACK
- Turn-by-turn navigation to the customer site with live ETA.
- Your live location and ETA are shared with the dispatch center so coordinators always know your status.
- Automatic on-site detection when you arrive.

WORK ON SITE
- Guided safety and task checklists.
- Capture site photos, scan part barcodes, and add work notes.
- Report delays with a reason that reaches the coordination team in real time.

STAY CONNECTED & SAFE
- In-app chat with the dispatch / command center.
- Built-in lone-worker check-ins and an SOS safety alert.

CLOSE THE JOB
- Record closure details and capture client sign-off.
- Live SLA countdown keeps every job on track.

NTT DATA Field Intelligence is intended for authorized NTT DATA field engineers and requires a valid company login.