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About Government-wide ERO App

In the event of a work-related accident or critical-incident, immediate action is of vital importance. By alarming the right people directly, valuable time can be gained, providing you with critical minutes when they’re most needed, and thereby limiting the consequent damage.

With the Safeguard crisis-communication app, the right people can be immediately notified in the case of an emergency.

Safeguard is used by:

- Emergency responders
- First aid personnel
- Evacuation teams
- Security staff
- Crisis teams

The use of Safeguard has many advantages:

1. Automatic presence detection

Safeguard automatically detects whether emergency personnel are present and alarmable. For this we use "Geofencing" technology. Safeguard never follows a user outside of a Geofence (your company’s perimeter).

2. Receive notifications on your smartphone

In the event of a calamity, the notifications are sent via a push message with both sound and vibration. You can indicate whether you are going to assist in the situation by accepting or refusing the notification.

Messages are sent via WIFI, 4G, 3G and GPRS. If the employee has a bad internet connection or does not respond, an SMS will be sent.

3. Communication tool
Safeguard offers the possibility to start a Conference Call between employees who have accepted an alarm. Through the app, it is possible to see who is present at a location, whilst the option also exists for you to contact these persons via telephone.

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Frequently Asked Questions(FAQ)

What is the Government-wide ERO App?

The Government-wide ERO App is the Safeguard crisis-communication app used in the event of a work-related accident or critical incident to notify the right people immediately.

Who uses the Safeguard app?

The Safeguard app is used by emergency responders, first aid personnel, evacuation teams, security staff, and crisis teams.

What are the advantages of using Safeguard?

The advantages of using Safeguard include automatic presence detection, receiving notifications on your smartphone, and the ability to start a conference call and communicate with other employees who have accepted an alarm.

How does Safeguard automatically detect emergency personnel?

Safeguard uses "Geofencing" technology to automatically detect whether emergency personnel are present and alarmable within the company's perimeter.

How are notifications sent during a calamity?

Notifications are sent via push messages with both sound and vibration to the users' smartphones. Users can accept or refuse the notification and indicate if they are going to assist in the situation.

What communication options does Safeguard offer?

Safeguard offers the option to start a conference call between employees who have accepted an alarm. Users can also see who is present at a location and contact them via telephone through the app.