KITS SuperApp

About KITS SuperApp

Introducing KITS SuperApp: Your Smarter Travel Companion
KITS SuperApp is the all-new, upgraded mobile app from KTMB, Malaysia's national railway operator. Enjoy a seamless and convenient experience for booking train tickets, managing your trips, and exploring all that KTMB has to offer.

Key Features:
1. Comprehensive Mobility Services
• Multimodal Trip Planning: Enable users to plan trips across various transportation modes (trains, buses, e-hailing, bike-sharing, etc.), with real-time schedules and seamless transitions between services.
• Live Tracking & Updates: Offer real-time tracking of trains and other transport options, along with push notifications.
• Integrated Ticketing: Provide digital ticket purchasing for all services within the app, including features like QR codes or NFC for contactless entry at stations.
• Journey History & Recurring Trips: Allow users to view previous trips and set up recurring journeys for daily commutes.

2. Fare and Non-Fare Products
• One-Stop Payment Solution: A unified payment gateway for both mobility services and non-fare products like retail, food, parking, or even event tickets.
• Subscription & Pass Options: Offer travel passes, monthly subscriptions, or bundles that combine transport services with discounts on non-fare products.
• Loyalty Program Integration: Incorporate a rewards or loyalty program that offers points for both mobility services and non-fare purchases.

3. Open-Loop E-Wallet
• Open-Loop E-Wallet Integration: Introduce an open-loop e-wallet system that allows users to load money into the app and use it for KTMB services, as well as at third-party merchants.
• Seamless Payment Across Ecosystems: Enable users to use the e-wallet not only for KTMB fares and services but also for purchases at retail outlets, restaurants, or other vendors, making the app a versatile tool for daily transactions.
• Auto-Reload & Payment Scheduling: Offer auto-reload options and the ability to schedule payments for passes or subscriptions.
• Transaction History & Budgeting Tools: Include detailed transaction history, and potentially budgeting tools, allowing users to track their spending on both transportation and non-fare products.

4. Lifestyle Features
• Retail & Food Services: Offer users the ability to purchase items from vendors at stations or on trains, as well as nearby shops.
• Local Tourism & Events: Promote events, local attractions, or tourism packages, allowing users to book experiences directly through the app.
• In-App Advertising for Local Businesses: Partner with local businesses to promote offers and deals to passengers.
• Lifestyle Benefits: Enjoy a range of features beyond train travel, including flight booking, travel planning, utilities services, exclusive promotions, and more.

5. Seamless Integration with Other Platforms
• Ride-Hailing Services: Include partnerships with ride-hailing companies for last-mile connectivity, allowing users to book rides directly through the app.

6. Sustainability and Green Initiatives
• Carbon Footprint Tracker: Offer users the ability to track their environmental impact (e.g., CO2 emissions saved by using public transport).
• Green Rewards: Introduce rewards or incentives for users who make environmentally conscious decisions, like opting for public transport or bike-sharing.

Download KITS SuperApp today and experience a smarter, more enjoyable way to travel with KTMB. KITS-Style!
(Features are made available by phases)