Oktium for Business

Turn website visitors into live conversations with your team. Oktium for Business helps organizations connect customers with the right person through browser-based video calls. Customers can start a conversation from your website, a shared link, or a QR code—without downloading an app or creating an account. Whether you’re supporting customers, advising clients, or guiding patients, Oktium helps you provide personal assistance when it matters most. HOW IT WORKS 1. Invite customers Add a Face2 button to your website, share a direct link, or place a QR code in your store, showroom, clinic, office, or printed materials. 2. Meet live Customers join directly from their browser. An available team member answers the video call in Oktium for Business and provides live assistance. 3. Move forward in one conversation Answer questions, demonstrate products, explain services, compare options, schedule appointments, or agree on the next step while the customer is still engaged. Businesses can also enable order and payment workflows where supported. KEY FEATURES • Receive live browser-based video calls from customers • No app installation or customer account required • Route conversations to the right branch, department, or specialist • Share product knowledge and provide live guidance • Schedule follow-up calls and in-person appointments • Review call activity, feedback, and next steps • Support retail, customer service, advisory, field service, healthcare, and telehealth workflows WHY OKTIUM Many customer journeys begin online but still need a real conversation before a decision can be made. Instead of asking customers to complete a form or wait for a callback, Oktium gives them a direct way to reach your team. Your staff can answer questions, provide expert guidance, and keep the conversation moving forward. If your organization depends on trust, expertise, and personal service, Oktium brings human conversation to every digital touchpoint.