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Screenshots

  • M&S Bank screenshot 1
  • M&S Bank screenshot 2
  • M&S Bank screenshot 3
  • M&S Bank screenshot 4

About M&S Bank

Manage your accounts safely and securely with the M&S Bank app. With a range of helpful features, it’s a convenient way to keep track of your M&S Credit Card, Everyday Savings Account and Personal Loan anytime. With the M&S Bank app you can: • Sign in securely with face or fingerprint recognition • Make payments to your account • Freeze your card or report a card issue • Request a change to your credit limit • View your credit card PIN • ‘Chat with us’ anytime and get notifications when we send a reply • Request a Balance Transfer (subject to available offer) • View and download your statements • Activate your new credit card How to sign in to mobile banking If you’ve not registered for our app download from the App Store and follow the step-by-step instructions. If you’re already registered for Online Banking, you’ll need your username and password to set up our app. Important things to know (the legal/official bit) This app is designed for use in the United Kingdom (UK). The products and services represented within this App are intended for UK customers. This app is provided by M&S Bank (a division of HSBC UK plc) for the use of existing customers of M&S Bank. Please do not download this app if you are not an existing customer of M&S Bank. HSBC UK plc is authorised in the UK by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and Prudential Regulation Authority. If you are outside of the UK, we may not be authorised to offer or provide you with the products and services available through this App in the country or region you are located or resident in. This App is not intended for distribution, download or use by any person in any jurisdiction, country or region where the distribution, download or use of this material is restricted and would not be permitted by law or regulation.

Ratings & reviews

4.6

111 ratings

5 ★ 83% 4 ★ 6% 3 ★ 2% 2 ★ 4% 1 ★ 5%

What’s new

Version 4.75.0 · Updated October 7, 2026

Introducing Annual Credit Card Statements and enhancements to Push Notifications

App privacy

The developer, HSBC UK Bank plc, reported these privacy practices to Apple.

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

  • Usage Data: Product Interaction, Other Usage Data

Data Linked to You

The following data, which may be collected and linked to your identity, may be used for the following purposes:

  • Financial Info: Payment Info
  • Location: Coarse Location
  • Contact Info: Physical Address, Name
  • User Content: Customer Support, Other User Content
  • Identifiers: User ID, Device ID
  • Other Data: Other Data Types

Used for: App Functionality

Data Not Linked to You

The following data, which may be collected but is not linked to your identity, may be used for the following purposes:

  • Usage Data: Product Interaction, Other Usage Data
  • Diagnostics: Crash Data, Performance Data, Other Diagnostic Data

Used for: Developer’s Advertising or Marketing, Analytics

Alternatives to M&S Bank

Looking for apps like M&S Bank? Here are 6 similar apps on the App Store. The highest rated is first direct (4.9/5), and all 6 are free to download.

M&S Bank vs. alternatives
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M&S Bank 4.6 / 5 (111 ratings) Free October 7, 2026
John Lewis Credit Card 4.8 / 5 (59) Free Oct 14, 2026 Compare
Virgin Money Mobile Banking 4.7 / 5 (289) Free Sep 28, 2026 Compare
Virgin Money Credit Card 4.6 / 5 (253) Free Oct 15, 2026 Compare
first direct 4.9 / 5 (1,965) Free Oct 6, 2026 Compare
Zempler Bank 4.8 / 5 (202) Free Oct 13, 2026 Compare
Triodos Bank UK 4.5 / 5 (15) Free Oct 5, 2026 Compare

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