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Screenshots

  • LogMeIn Rescue Lens screenshot 1
  • LogMeIn Rescue Lens screenshot 2
  • LogMeIn Rescue Lens screenshot 3

About LogMeIn Rescue Lens

*ONLY DOWNLOAD IF DIRECTED TO DO SO BY A SUPPORT AGENT YOU TRUST* If a picture is worth a thousand words, then what’s the value of live streaming video? The LogMeIn Rescue Lens app now with audio, allows support agents to use the camera on your iPhone or iPad to see what you are seeing. Show them the problem in a live support session and let them walk you through the steps for resolution. To use this application you must be receiving support from an agent who is using LogMeIn Rescue Lens. With your permission, agents have the ability to see what you choose to show them using the camera on your smartphone or tablet. How to use: 1. Install the app 2. Launch the app 3. Enter the six digit pin code given to you by the support agent 4. Point the camera at the issue

Ratings & reviews

2.8

20 ratings

5 ★ 20% 4 ★ 20% 3 ★ 0% 2 ★ 35% 1 ★ 25%

What’s new

Version 1.25 · Updated July 23, 2025

Bug fixes and improvements

App privacy

The developer, GoTo Group, Inc., reported these privacy practices to Apple.

Data Not Linked to You

The following data, which may be collected but is not linked to your identity, may be used for the following purposes:

  • Location: Coarse Location
  • Identifiers: User ID, Device ID
  • Diagnostics: Crash Data
  • Usage Data: Product Interaction

Used for: Analytics, App Functionality, Other Purposes

Alternatives to LogMeIn Rescue Lens

Looking for apps like LogMeIn Rescue Lens? Here are 6 similar apps on the App Store. The highest rated is Norton Cleaner: Phone Cleanup (4.7/5), and all 6 are free to download.

LogMeIn Rescue Lens vs. alternatives
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