Sharaftona Business

Sharaftona Business is the staff app for shops that run their loyalty program on Sharaftona. It does one job quickly, and it does it hundreds of times a shift: your team scans a customer's loyalty card at the till, adds points for what they spent, or redeems a reward. The customer's wallet pass updates by itself. Nobody hands over a phone and nothing gets reprinted. HOW IT WORKS 1. Your staff sign in with the scanner username you issued them. 2. They scan the customer's QR code with the camera, or key the code in by hand. 3. They enter the amount spent and apply the points, or switch to Redeem. 4. The customer's Apple Wallet or Google Wallet pass refreshes on its own. WHAT'S INSIDE - QR scanning with the phone camera, plus manual entry for when a code won't read - Add points based on the amount spent, or redeem a reward, from the same screen - Customer and card details at a glance: points balance, last transaction, card installation date - Recent transactions for the customer standing in front of you - Full Arabic and English, including right-to-left layout - Light and dark themes, for bright counters and dim ones - Send a complaint or suggestion straight from the Settings menu BUILT FOR THE TILL Cashiers are not the people who set up loyalty programs, so this app doesn't ask them to. There are no dashboards and no program setup to get wrong. Each staff member gets their own scanner username from their manager, so nobody has to share one login around the shop. BEFORE YOU START This is a companion app. Your shop needs an existing Sharaftona account, and your loyalty program and rewards are set up on the Sharaftona web dashboard. Merchant sign-in is coming to the app; for now, owners and managers work on the web. If a wallet pass doesn't refresh straight away, Apple is usually quick and Google can take a minute or two. In most cases, asking the customer to turn on notifications and background app refresh for their wallet app sorts it out.