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Screenshots

  • Civil-Affairs screenshot 1
  • Civil-Affairs screenshot 2
  • Civil-Affairs screenshot 3
  • Civil-Affairs screenshot 4

About Civil-Affairs

The Civil Affairs app is the official and unified government application for providing digital civil services to citizens in the Syrian Arab Republic. The app aims to facilitate citizens' access to government services affiliated with Civil Affairs - Ministry of Interior in a secure, fast, and reliable manner, without the need to wait. Key Services and Features: Electronic Appointment Booking: Easily book your appointments to visit Civil Affairs departments, while checking the working hours and crowd levels at available branches in your governorate. Identity and Personal Data Management: Verify your national identity and personal information with complete security and confidentiality to ensure account authenticity. Hajj Services: A dedicated portal linked with the Ministry of Awqaf to easily submit and register Hajj applications electronically. Smart Assistant: An integrated, smart virtual assistant to answer all your inquiries regarding transactions, required documents, and civil services around the clock. Branches and Centers Directory: A comprehensive guide to all Civil Affairs centers across all governorates and cities, including their geographical locations and working hours. Notifications and Alerts: Receive instant notifications about the status of your requests, upcoming appointments, and important government updates. Security and Privacy: The application is built using the highest standards of encryption and information security to ensure the protection of citizens' data. Registration requires authentication via an active national phone number.

What’s new

Version 1.2.2 · Updated October 7, 2026

What's New in Version 1.2.2: * Performance & Stability: Enhanced app security and bug fixes.

App privacy

The developer, MOFA SY, reported these privacy practices to Apple.

Data Linked to You

The following data, which may be collected and linked to your identity, may be used for the following purposes:

  • Contact Info: Name, Phone Number, Other User Contact Info
  • Identifiers: User ID

Used for: App Functionality

Data Not Linked to You

The following data, which may be collected but is not linked to your identity, may be used for the following purposes:

  • Identifiers: Device ID
  • Usage Data: Product Interaction
  • Diagnostics: Crash Data, Performance Data
  • Location: Precise Location, Coarse Location
  • Contact Info: Physical Address

Used for: Analytics, App Functionality

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