Hala Valet

Hala Valet delivers a seamless and secure valet experience for customers, drivers, and authorized staff. The app automatically provides the appropriate experience based on the user’s registered role. FOR CUSTOMERS • View your current valet ticket and vehicle status • Request your vehicle when you are ready to leave • Receive updates when preparation begins • Get notified when your vehicle is ready for collection • Review previous tickets and visited locations FOR DRIVERS • Receive new vehicle preparation requests • View ticket, customer, location, and plate details • Save the parked vehicle’s location • Navigate directly to the vehicle • Update the vehicle status throughout the valet journey • Notify the customer when the vehicle is ready • Share ticket links through supported sharing options FOR AUTHORIZED STAFF • Access assigned locations and operational tasks • Manage vehicle intake and handover workflows • View relevant shift and ticket information Hala Valet combines real-time notifications, location assistance, and a clear operational workflow to create a faster and more reliable valet service. Location access is used only when required to save or navigate to a parked vehicle. Some features depend on the services enabled at each participating location.