Cohabit8 Play

Cohabit8 Play is a resident and applicant companion app designed to make the rental journey simpler, clearer, and more connected. The app helps registered Cohabit8 applicants complete their check-in journey and gives residents easy access to key property services from one place. Whether you are preparing to move in, raising a maintenance request, checking the status of an existing ticket, or accessing urgent support guidance, Cohabit8 Play keeps the important steps close at hand. Applicants can view their welcome letter, watch the welcome video, review terms, and book an available check-in slot directly from the app. Once a booking is made, users can also add the check-in appointment to their device calendar for reminders. Residents can view property information, create maintenance tickets, attach photos, videos, and documents, and track ticket progress as updates are made. The app also includes structured emergency support flows for scenarios such as fire alarms, water leakage, security breach, gas leak, locked out, loss of electricity, loss of water, anti-social behaviour, and wellbeing support. These flows guide residents through the right information and actions based on the situation. Cohabit8 Play also supports push notifications, helping residents stay informed about tenancy updates, property announcements, maintenance progress, check-in updates, and other important messages. Where enabled, users can also access secure payment flows and share receipts from within the app. Key features include: • Applicant check-in journey with welcome letter, welcome video, terms, and slot booking • Calendar reminders for check-in appointments • Property and tenancy information in one place • Maintenance ticket creation with photos, videos, documents, and issue details • Ticket tracking with status and update visibility • Emergency support flows for key property-related incidents • Push notifications for important tenancy and property updates • Secure payments and receipt sharing where enabled • Privacy and account controls available inside the app • Easy access to property team and support information Cohabit8 Play is intended for registered Cohabit8 tenants and applicants only. Access requires an invited or registered email address linked to a Cohabit8 tenancy or application.