Home Massage Partner

Home Massage Partner is the work app for independent massage therapists, masseuses and spa therapists who provide mobile, home-visit massage through the Book Home Massage platform. It is available worldwide - anyone can create an account and apply to join, wherever you are. It is not a booking app for customers. WHY THERAPISTS USE IT • Nearby customers - customers near you can see and book you, so you can find massage work close to where you are. • Your own schedule - set your working hours and choose which appointments to accept. • 24/7 human support - real people on our support team are available 24 hours a day, 7 days a week through in-app chat. • No language barrier - messages can be translated inside the app. JOINING Create an account in the app with your phone number, then submit your application with your name, role and identity document number. Our team verifies your details, and once your application is approved you can start receiving appointments. Applying is open to any qualified individual - no invitation and no affiliation with any company is required. You can also reach our team from the sign-in screen if you have questions. RECEIVING APPOINTMENTS Appointments from customers near you are listed with the service, the duration, the scheduled time, the location and the distance. You can accept an appointment and follow it through to completion. Accepted orders are grouped by status, so upcoming and completed work can be reviewed separately. WORKING AN ORDER An accepted order shows the customer's service address, the room or unit number where one was given, a map of the location and a control that opens it in Google Maps. The order status is updated as you travel to the address, start the session and complete it. MESSAGING You can message the customer of an order that is in progress, and our support team at any time. Incoming messages can be translated inside the app, so therapists and customers who do not share a language can still communicate. Every customer thread provides a report control and a block control. Messaging with a customer closes when the order ends; the support thread stays open. WORKING HOURS You can set your daily working hours and record leave, overtime and external work. The services assigned to your profile are listed for reference. PROFILE You can review and update your profile details and read the ratings and reviews customers have left. LOCATION Location is used only while you are signed in with the app open. It decides whether you appear in nearby customers' therapist list, provides the approximate distance shown there, and supports safety and fraud checks. It is not used to assign work to you - customers choose their own therapist. It is not collected in the background. LANGUAGES English, Simplified Chinese, Traditional Chinese, Thai, Vietnamese, Indonesian, Malay and Tamil. SUPPORT 24/7 human support through in-app chat, or email [email protected]. Partner Agreement: https://bookhomemassage.com/legal/user-agreement/ Privacy Policy: https://bookhomemassage.com/legal/partner-privacy-policy/