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Screenshots

  • NPSLab: Customer Feedback App screenshot 1
  • NPSLab: Customer Feedback App screenshot 2
  • NPSLab: Customer Feedback App screenshot 3
  • NPSLab: Customer Feedback App screenshot 4

About NPSLab: Customer Feedback App

Your customers are telling you something. NPSLab makes sure you hear it — in real time, on any device, even offline. NPSLab is a customer feedback app for NPS, CSAT, and CES surveys, built mobile-first for teams that collect feedback where the customer is: at the counter, at the door, at the event. Why teams choose NPSLab: • 30 free responses per month — one location, no card or subscription • Transparent pricing — plans by number of stores, no surprises • Works offline — the kiosk keeps collecting and syncs when back online • A complete app — create, manage, and analyze from your phone What you can do: • Collect in-store responses in kiosk or operator mode • Scan survey QR codes for quick responses • Watch your NPS in real time: promoters, passives, and detractors • Compare scores by store or location • Get detractor alerts and act fast • Manage surveys, responses, contacts, and your team on the go Built for retail, restaurants, clinics, gyms, hotels, schools, events, and any business that listens to customers and acts quickly. Download NPSLab and turn feedback into action today. Terms of Use (Apple Standard EULA): https://www.apple.com/legal/internet-services/itunes/dev/stdeula/

What’s new

Version 1.2.4 · Updated October 26, 2026

New in 1.2.4: start with a ready NPS survey, preview it without using your response allowance, and publish your link. Share via WhatsApp or QR code and follow your first feedback. Free includes 30 responses per month, with no card or subscription.

App privacy

The developer, CONECTALAB TECNOLOGIA APLICADA LTDA, reported these privacy practices to Apple.

Data Linked to You

The following data, which may be collected and linked to your identity, may be used for the following purposes:

  • Purchases: Purchase History
  • Usage Data: Product Interaction
  • Diagnostics: Crash Data, Performance Data, Other Diagnostic Data
  • Contact Info: Physical Address, Email Address, Name, Phone Number
  • User Content: Photos or Videos, Other User Content
  • Identifiers: User ID, Device ID

Used for: Analytics, App Functionality

Alternatives to NPSLab: Customer Feedback App

Looking for apps like NPSLab: Customer Feedback App? Here are 6 similar apps on the App Store. The highest rated is Tamea: Appointment Booking (5.0/5), and all 6 are free to download.

NPSLab: Customer Feedback App vs. alternatives
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