BitWay Messenger

BitWay Messenger is a powerful mobile customer support platform that brings all your customer conversations into one unified inbox - wherever you are. Whether your customers reach you via social messaging, business chat, email, or web chat, BitWay Messenger lets your team respond instantly from a single app. ALL YOUR CHANNELS, ONE APP - Social & Business Messaging Platforms - Telegram - Viber - Email - Google Business Messages - WeChat, Zalo, Line - Web Chat & Tickets BUILT FOR SUPPORT TEAMS - Assign conversations to agents - Organize by departments - Tag and filter conversations - Send message templates - Share images, files & attachments - Use saved replies for faster responses - Real-time updates - never miss a message SMART & SECURE - Instant push notifications for new messages - Secure login with encrypted token storage - All data transmitted over HTTPS - Open, pending, and closed conversation tracking BitWay Messenger is ideal for customer service teams, sales agents, and businesses that need to stay connected with their customers across every channel - from anywhere, at any time. Powered by BitWay Information Technology.