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Screenshots

  • Apps AI Support Desk screenshot 1
  • Apps AI Support Desk screenshot 2
  • Apps AI Support Desk screenshot 3
  • Apps AI Support Desk screenshot 4

About Apps AI Support Desk

Support Desk brings every customer conversation into one fast, native inbox — so you can answer from your iPhone, iPad, or Mac without ever missing a message. Stop juggling tabs and tools. Email, Telegram, and App Store reviews all land in a single unified inbox, organized by app, priority, and status. Reply once, from anywhere, and watch it sync instantly across every device you own. WHY TEAMS LOVE SUPPORT DESK One unified inbox Bring email, Telegram chats, and store reviews together in a single stream. Filter by app, status, or priority and clear your queue in minutes. Real-time sync across devices Start a reply on your iPhone and finish it on your Mac. New tickets, messages, and status changes appear the instant they happen — no refresh, no waiting. AI that actually helps Support Desk drafts a ready-to-send reply for every ticket, written in the customer's own language. It automatically translates incoming messages, flags spam and offensive content, and can auto-block abusive senders — so your team stays focused on the people who matter. Quick-reply triggers Turn your best answers into one-tap replies. Build a library of canned responses and send perfect answers in seconds. Priorities and reviews at a glance See urgent tickets, low ratings, and review requests instantly, with clean badges and color-coded priorities. Built natively for Apple A true native experience on iPhone, iPad, and Mac. On iPad and Mac, work in a spacious split view with your ticket list and the open conversation side by side. Notifications you control Fine-tune push notifications per app and per device: new tickets, new messages, or urgent only. Set your own spam and abuse thresholds. Whether you run a solo app or a growing support team, Support Desk helps you reply faster, sound more human, and keep every customer happy. Download Support Desk and turn support into your advantage. — Terms of Use (EULA): https://www.apple.com/legal/internet-services/itunes/dev/stdeula/ Terms of Service: https://support.pdfaiapp.com/terms Privacy Policy: https://support.pdfaiapp.com/privacy

What’s new

Version 1.3.0 · Updated October 5, 2026

Added store analytics in Settings, with platform overview, app filters and grouped metric charts.

App privacy

The developer, Andrii Kedrov, reported these privacy practices to Apple.

Data Linked to You

The following data, which may be collected and linked to your identity, may be used for the following purposes:

  • Purchases: Purchase History
  • Contact Info: Email Address, Name, Other User Contact Info
  • Identifiers: User ID, Device ID

Used for: App Functionality

Data Not Linked to You

The following data, which may be collected but is not linked to your identity, may be used for the following purposes:

  • User Content: Emails or Text Messages, Photos or Videos, Audio Data, Customer Support, Other User Content

Used for: App Functionality

Alternatives to Apps AI Support Desk

Looking for apps like Apps AI Support Desk? Here are 6 similar apps on the App Store. The highest rated is AI Cleaner: Swipe & Clean Up (4.8/5), and 5 of the 6 are free to download.

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