I-T-S

The I-T-S Client Portal puts real-time visibility into your IT and security infrastructure right in your pocket. Built by Infrastructure Technology Solutions (ITS) for our managed-services clients, the app connects you directly to the systems we monitor and support on your behalf — so you always know the status of your equipment, even when you're away. KEY FEATURES - Real-Time Device Monitoring — See the live status of the devices and equipment ITS monitors at each of your locations, at a glance. - Instant Alerts — Get a push notification the moment a monitored device goes offline or reports a problem, plus a follow-up when it returns to normal. - Multi-Site Support — Manage multiple locations under a single account, each with its own devices and status. - Support Tickets — Submit support requests and track their status without picking up the phone. - Role-Based Access — Owners, family members, and staff each see exactly what they should, with billing reserved for account owners. - Direct Support — Reach the ITS team by phone or email straight from the app. BUILT FOR ITS CLIENTS Access to the I-T-S Client Portal is provided as part of an active managed-services agreement with Infrastructure Technology Solutions. Accounts are created by ITS for contracted clients. Questions? Contact us at [email protected] or (610) 822-9901.