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About UniDesk

The modern IT platform for teams. UniDesk helps IT teams manage support requests, track assets, and resolve issues from anywhere. Whether you're in the office or on the go, UniDesk keeps tickets, devices, and employees connected in one streamlined platform. Resolve Tickets Faster Manage support requests directly from your phone. • View assigned tickets • Respond to employees instantly • Track priorities and SLA deadlines • Monitor ticket status in real time • Stay productive wherever work takes you Manage Assets Anywhere Keep track of every device in your organization. • Asset inventory management • Barcode and QR code scanning • Device ownership tracking • Equipment assignment history • Real-time asset status updates AI-Powered Support Reduce repetitive work and help users get answers faster. • AI-assisted ticket responses • Faster troubleshooting workflows • Intelligent support recommendations • Improved resolution times Built for Modern Organizations UniDesk is designed for businesses, schools, nonprofits, and IT teams that need a simple way to manage support operations. From ticket submission to asset tracking, UniDesk brings everything together in one modern platform. One View. Total Control.

What’s new

Version 1.0.2 · Updated August 25, 2026

• Record maintenance with a guided four-step flow, quick asset search, review, and completion celebration. • Manage asset groups and members, models, categories, locations, vendors, reports, and requests from the app. • Find people and devices faster with improved asset search and cleaner lists. • Refreshed sign-in, ticket creation, settings, and employee workflows.

App privacy

The developer, Sean Scott, reported these privacy practices to Apple.

Data Linked to You

The following data, which may be collected and linked to your identity, may be used for the following purposes:

  • Contact Info: Email Address, Name
  • User Content: Photos or Videos, Customer Support
  • Identifiers: User ID

Used for: App Functionality

Alternatives to UniDesk

Looking for apps like UniDesk? Here are 6 similar apps on the App Store. The highest rated is t(a)ck (5.0/5), and all 6 are free to download.

UniDesk vs. alternatives
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